Claim Administration Specialist

Há 7 dias


São Paulo, São Paulo, Brasil Skycop Tempo inteiro R$49.600 - R$53.200 por ano

About the role:

Join Skycop and help our clients in Brazil receive the flight compensations they deserve. We are looking for a dedicated professional who is fluent in Brazilian Portuguese and has a strong command of English.

Key responsibilities:

  • Direct communication with customers and airlines via email and WhatsApp (including calls and messages).
  • Assisting customers in the compensation collection process.
  • Reviewing and evaluating claims submitted by clients.
  • Preparing documents for legal proceedings.
  • Performing other tasks assigned by the direct manager.

Requirements:

  • Fluency in Brazilian Portuguese and English (written and spoken).
  • Strong communication skills, including the ability to conduct professional conversations and calls via WhatsApp.
  • Ability to collaborate effectively with colleagues and clients.
  • Responsible, structured, and detail-oriented approach to tasks.
  • Strong organizational skills and document handling abilities.

What we offer:

  • A dynamic and challenging work environment with opportunities for professional growth.
  • Supportive and collaborative international team culture.
  • The opportunity to contribute to meaningful projects with a global impact.

Job Type: Full-time

Pay: R$4, R$4,450.00 per month


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