Claim Administration Specialist
Há 7 dias
About the role:
Join Skycop and help our clients in Brazil receive the flight compensations they deserve. We are looking for a dedicated professional who is fluent in Brazilian Portuguese and has a strong command of English.
Key responsibilities:
- Direct communication with customers and airlines via email and WhatsApp (including calls and messages).
- Assisting customers in the compensation collection process.
- Reviewing and evaluating claims submitted by clients.
- Preparing documents for legal proceedings.
- Performing other tasks assigned by the direct manager.
Requirements:
- Fluency in Brazilian Portuguese and English (written and spoken).
- Strong communication skills, including the ability to conduct professional conversations and calls via WhatsApp.
- Ability to collaborate effectively with colleagues and clients.
- Responsible, structured, and detail-oriented approach to tasks.
- Strong organizational skills and document handling abilities.
What we offer:
- A dynamic and challenging work environment with opportunities for professional growth.
- Supportive and collaborative international team culture.
- The opportunity to contribute to meaningful projects with a global impact.
Job Type: Full-time
Pay: R$4, R$4,450.00 per month
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