Service Desk Analyst

Job DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests.Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...

Job Description What are we looking for? An Analyst to resolve reported incidents/requests in a timely manner. Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach. Work with other Mars Service Desk...

Job Description:Job DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars...

Service Control Center Senior Analysis role bears responsibility for support, maintenance and monitoring platform tools to match needs and requirements of IT support and development teams, and making recommendation statements about methodologies, tools and procedures of best practices on how to operate and keep the monitoring aligned with new technologies...

Job DescriptionThis highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well-documented and fit for business needs. Networks as key enabling services require constant management and development to ensure proper Mars IS services delivery.What are we looking for?Regional...

**What are we looking for?**: - Educated to a Degree Level (IT, Engineering, Science, Mathematics). - ITIL Foundation training or/and certification is highly preferred. Agile related certification is a plus. Working knowledge on data/analytics, ServiceNow and low code platforms are highly desirable - Proven track record of being able to manage multiple...

Job Description **Business Analyst (f/m/x)** in Mars Global Services Location: Warsaw, city centre Department: Supplier Quality Assurance - Fully virtual recruitment experience *_ - The Business Analyst is responsible for creating detailed analysis of business processes, outlining problems and identifying digital opportunities and solutions for the SQA...

**What are we looking for?**:- Educated to a Degree Level (IT, Engineering, Science, Mathematics).- ITIL Foundation training or/and certification is highly preferred. Agile related certification is a plus.Working knowledge on data/analytics, ServiceNow and low code platforms are highly desirable- Proven track record of being able to manage multiple...

Job Description:This highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well-documented and fit for business needs. Networks as key enabling services require constant management and development to ensure proper Mars IS services delivery.What are we looking for?At...

**Identity Security Senior Analyst - Mars Global Services - Guararema, Brazil** This role plays a key role in supporting and delivering the enterprise strategy for identity management. Identity is a critical Information Security function to the organization and must continue to evolve to support the adoption of enabling technologies like Cloud Hosted Data...