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Operation Executive

Há 9 horas

São Paulo, São Paulo, Brasil Lirunex Limited Tempo inteiro

Job Description

  • Assist senior operations executives and team lead in managing and execute daily operational activities efficiently.
  • Coordinate with various departments to ensure seamless workflow and completion of tasks within established timelines.
  • Monitor and track operational metrics, identifying areas for improvement and proposing solutions.
  • Participate in the development and implementation of operational policies and standard operating procedures (SOPs) to improve operational efficiency.
  • Handle incoming inquiries and resolve operational issues promptly and professionally.
  • Maintain accurate records and documentation related to operations processes.
  • Conduct quality checks to maintain high standards of services delivery
  • Handle customer inquiries, complaints and disputes with customer supports.
  • Collaborate with the team to streamline processes and enhance overall operational efficiency.
  • Coordinate with various departments to ensure seamless communication and cooperation.
  • Other ad hoc tasks assigned by superiors as deemed relevant within department responsibilities.

Job Requirements

  • Bachelor's degree in business administration, Operations Management, or a related field.
  • Fresh graduate is encouraged to apply.
  • Experience in Contract for Differences (CFD) and Meta quotes products and platforms is an added advantage.
  • Strong problem-solving skills with the ability to think critically and make quick decisions.
  • Excellent communication skills, both written and verbal in English is mandatory. Other languages proficiency are added value.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently as well as collaboratively in a team-oriented environment.
  • Flexibility to work in a rotating shift schedule, including weekends and holidays as per required.