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Sales Engagement Manager
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Company Overview
DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit:
#LI-Hybrid
Team Overview
You'll be joining the Commercial Enablement team at 99Food, a high-impact area that supports the national sales force with the tools usage, knowledge, culture, and strategies they need to perform at the highest level.
As Sales Engagement Manager, your mission will be to build and scale a culture of high performance, passion, and excellence within our sales teams. You'll be responsible for cascading and operationalizing all sales engagement initiatives, from performance-driven sales campaigns to inspiring events and rituals that spark energy, recognition, and belonging across all regions.
This is a leadership role with cross-functional actions, working closely with Sales teams. You'll lead a team of specialists and be responsible for creating a vibrant, unified, and results-oriented sales culture at scale.
Role Responsibilities
- Own the execution, and performance tracking of all sales campaigns (monthly, quarterly, and annual) including rules, themes, gamification mechanisms, dashboards, and real-time ranking.
- Support the end-to-end experience of key commercial events such as the National Sales Convention, regional off-sites, performance celebrations, kick-offs, and other ad-hoc gatherings.
- Develop and embed rituals of recognition, motivation, and team spirit that create emotional connection with the sales mission and drive a "hungry-to-win" mindset.
- Serve as guardian of Sales Culture, reinforcing the behaviors, attitudes, and values expected from top-performing commercial professionals at 99Food.
- Use audiovisual content, storytelling, music, creative assets, internal communication, and digital platforms to energize the field force and celebrate achievements.
- Work closely with field sales leadership to measure engagement, morale, and performance impact, adjusting initiatives accordingly to stay aligned with business outcomes.
- Collaborate with other teams to elevate the commercial narrative and ensure alignment across company-wide messaging.
- Manage a team of Specialists, supporting their development, execution capacity, and cross-functional collaboration.
Role Qualifications
- 5+ years of experience in Employee Engagement, Internal Communications or Commercial Events, with proven success in designing initiatives that drive results and connection.
- Experience leading sales campaigns and incentive programs that drive revenue impact and create buzz across large commercial teams.
- Strong project management and event execution skills, from ideation to post-mortem analysis, with attention to detail, creativity, and ownership.
- Outstanding verbal and written communication skills; you're able to create energy through content, presentations, visuals, or storytelling.
- Demonstrated ability to manage people, motivate high-performance teams, and influence leaders.
- Comfort with data and KPIs; ability to connect engagement actions with commercial outcomes.
- High emotional intelligence, ability to connect with different audiences, and strong cross-functional collaboration skills.
- Experience in high-growth, fast-paced environments is highly desirable.
EEO Statement
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.
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