Customer Journey Service Supervisor

About the job Customer Journey Service SupervisorKEY RESPONSIBILITIES:Create GWM After Sales standard process with the following mindset: "customer satisfaction through a lean and smart process"Implement GWM After Sales process at all dealersCreate sustainability procedures to keep a high level at After Sales operations and customer satisfaction...

About the job Customer Journey Service Supervisor KEY RESPONSIBILITIES: Create GWM After Sales standard process with the following mindset: "customer satisfaction through a lean and smart process" Implement GWM After Sales process at all dealers Create sustainability procedures to keep a high level at After Sales operations and customer satisfaction...

Customer Experience ChampionThe Customer Experience Champion plays a crucial role in ensuring seamless and positive interactions between our customers and the organization.Key Responsibilities:Custodian of CRM Systems: Manage CRM-related systems to ensure effective usage and integration within the omni-channel ecosystem.Strategic Collaborator: Work closely...

Job Description">This role will be responsible for supporting the vendor operations by organizing training, documenting processes, designing improvements, controlling and creating action plans to meet company and operational Key Performance Indicators (KPIs).Support multiple areas as well as consumer case escalation.Analyze data to provide inputs to...

Key to success in this role is collaboration and the ability to build strong, trust-based relationships with customers. A Customer Advocate will play a vital part in driving customer adoption and utilization of our integration platform.About the PositionThis role involves guiding customers through their integration journey, ensuring they achieve maximum...

Job DescriptionWe are seeking a highly skilled Business Intelligence Analyst to join our team. This individual will be responsible for designing and executing lifecycle journeys and communication strategies that support the growth of our business, ensuring users receive relevant, personalized, and timely communications.The successful candidate will transform...

Program Manager - Seamless ASIN JourneyWe are looking for a highly motivated and talented Program Manager to support our teams in navigating the steps to ensure SKUs (ASINs) are buyable for end customers.

Overview:**We Are PepsiCo**Join PepsiCo and dare to transformWe are the perfect place for curious people, thinkers and change agents.From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...

Enterprise Cloud Services ManagerSAP Enterprise Cloud Services is seeking an accomplished SAP Technical Service Consultant to join their team as a Technical Service Manager (TSM).This critical role contributes to SAP's global strategy by supporting customers with their SAP S/4 HANA adoption, driving cloud transformation journeys, and enabling business values...

Job OverviewThe Customer Care Supervisor plays a pivotal role in delivering exceptional customer service and driving business growth through strategic leadership and team support.