Operational Key Account Management M/F

Há 2 dias


São Paulo, São Paulo, Brasil Geodis Tempo inteiro

Position description
Type of assignment
Full-time Regular
Function
Support function - Business Development
Job title
Operational Key Account Management M/F
Position requirements and constraints (working hours...)

•Ensino superior completo em Administração, Logística ou Comércio Exterior.

•Experiência com atendimento a clientes multinacionais, key accounts ou contratos logísticos de grande porte.

•Conhecimentos de processos logísticos (freight forwarding, transporte internacional, armazenagem e aduana).

•Excel avançado e domínio de ferramentas de análise e apresentação (PowerPoint, Power BI etc.).

•Inglês fluente.

•Experiência com sistemas de CRM (Salesforce), ERPs logísticos e plataformas de reporte global.
Job description

•Atuar como ponto focal para a gestão de contratos globais na região, garantindo a execução conforme os SLAs, KPIs e padrões definidos internacionalmente.

•Apoiar os Global Account Managers na coordenação de fluxos, consolidação de dados, análise de performance e preparação de reuniões executivas.

•Monitorar indicadores operacionais e comerciais, propondo melhorias e identificando riscos e oportunidades.

•Garantir a comunicação fluida entre os stakeholders locais e globais (clientes, operação, produto, finanças e TI).

•Acompanhar a implementação de novos fluxos logísticos, lanes ou serviços relacionados a contratos globais.

•Participar da elaboração de propostas comerciais (RFPs internacionais), fornecendo suporte técnico e dados estratégicos.

•Consolidar e reportar dados para apresentações executivas, dashboards e ferramentas analíticas globais.

•Apoiar iniciativas de padronização, compliance e melhoria contínua nos atendimentos a contas globais.
Applicant's profile
Experience in operations of FF business
Working time (%)
100Position location
Position place
America, Brazil, São Paulo
Location
São Paulo
Candidate criteria
Minimum level of education required
AUTRE/OTHER
Years of experience in similar position
Confirmed (5 to 10 years of experience)



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