Customer Success Coordinator
Há 5 horas
Position: Customer Success CoordinatorCompany Overview:elt is a leading provider of language learning solutions for individuals and organizations.We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach.Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Coordinator.As a contractor, you will play a key role in ensuring the success of our customers by providing exceptional support and service.Key Responsibilities:Serve as the main point of contact for customers, building strong relationships and providing timely and effective communicationUnderstand and anticipate customer needs, and proactively provide solutions and recommendations to enhance their experienceOnboard new learners and guide them through our services, ensuring a smooth and successful implementationProvide ongoing support to learners, troubleshooting issues and resolving any concerns that may ariseCollaborate with cross-functional teams to improve processes and enhance the overall learner experienceMonitor customer usage and performance, and identify opportunities for upselling and cross-selling our products and servicesGather and analyze customer feedback, and provide insights to the team to drive product improvements and enhancementsKeep up-to-date with industry trends and best practices, and share knowledge with the team to continuously improve our customer success strategiesQualifications:Bachelor's degree in Business Administration, Marketing, or a related field2+ years of experience in a customer success or account management role, preferably in a B2B SaaS environmentStrong communication and interpersonal skills, with the ability to build rapport and trust with customersProven track record of managing and growing customer accountsExcellent problem-solving and critical thinking skillsAbility to work independently and manage multiple tasks and prioritiesFluent in English (both written and spoken)Experience with CRM software and project management tools (e.g. Salesforce, Asana) is a plusLocation:This is a remote position based in Brazilia, Federal District, Brazil.You will have the flexibility to work from home.Contract Details:This is a contractor position with competitive compensation.You will have the opportunity to work with a dynamic and diverse team, and make a significant impact on the success of our customers.If you are passionate about customer success and have a strong desire to help others achieve their goals, we would love to hear from you Apply now to join our team at elt as a Customer Success Coordinator.
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Customer Success Coordinator
Há 6 dias
Brasília, Distrito Federal, Brasil Executive Language Training - elt Language Solutions Tempo inteiro R$40.000 - R$60.000 por anoPosition: Customer Success CoordinatorCompany Overview:elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach.Position Overview:We are seeking a highly motivated and customer-focused individual...
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Customer Success Coordinator
Há 4 dias
Brasília, Brasil Executive Language Training - elt Language Solutions Tempo inteiroGet AI-powered advice on this job and more exclusive features. Executive Language Training - Elt Language Solutions pay range This range is provided by Executive Language Training - Elt Language Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Position: Customer Success...
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Customer Success Manager
Há 6 dias
Brasília, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Customer Success Team Lead
Há 2 dias
Brasília, Brasil beBeeEngineering Tempo inteiroCustomer Success Engineering Team Lead We're driven by a shared mission—to solve real-world problems with cutting-edge technology and bold thinking. The role requires overseeing a team of Customer Success Engineers who enable customer success with our award-winning portfolio. As the CSE Manager, you will drive the team to in-depth knowledge of indicators...
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Customer Success Analyst
4 semanas atrás
Brasília, Brasil SOTER Tempo inteiroAbout Soter: Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors. Role Overview: We’re seeking a Customer Success...
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Customer Success Analyst
4 semanas atrás
Brasília, Brasil SOTER Tempo inteiroAbout Soter:Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors.Role Overview: We’re seeking aCustomer Success Analystwho...
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Office Coordinator
Há 2 dias
Brasília, Brasil beBeeSupport Tempo inteiro**Job Title:** Office Coordinator The role of an Office Coordinator is a multifaceted position that requires exceptional organizational skills, attention to detail, and effective communication. Key responsibilities include: Calendar Management: Organize schedules, book meetings, and maintain up-to-date calendars for internal and external stakeholders. Email...
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Analista de customer success
1 semana atrás
Brasília, Brasil StartGov Tempo inteiroVaga: Analista de Customer SuccessModelo:RemotoHorário:Segunda a sexta, horário comercialContratação:PJRemuneração:3.000,00O que esperamos de você:Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov.Entre suas responsabilidades estarão:Acompanhar a...
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Manager, customer success engineers
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Brasília, Brasil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Analista de Customer Success
1 semana atrás
Brasília, Brasil StartGov Tempo inteiroVaga: Analista de Customer SuccessModelo:Remoto Horário:Segunda a sexta, horário comercial Contratação:PJ Remuneração:3.000,00O que esperamos de você: Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov.Entre suas responsabilidades estarão: Acompanhar a...
