
Customer Support Specialist
1 semana atrás
We're seeking a skilled Customer Support Specialist to join our team.
The ideal candidate will be proficient in English and Portuguese, with experience in customer service or telemarketing.Job OverviewThis is a remote opportunity that requires strong communication skills, empathy, and organization.
You'll handle customer inquiries via phone, WhatsApp, and email, providing support for questions, plans, and telecom services.Key ResponsibilitiesManage customer interactions through various channels.Offer assistance with product and service-related queries.Update customer information in the system, ensuring accuracy and completeness.Maintain a positive and professional attitude in all interactions.RequirementsProficiency in English and Portuguese (mandatory).
Previous experience in customer-facing roles or telemarketing.Excellent communication and interpersonal skills.Able to work effectively in a remote environment.What We OfferWe provide a stable and dynamic work environment, with opportunities for growth and development.
Our team is committed to excellence, and we strive to deliver exceptional results.About the RoleThis position is ideal for individuals who enjoy working with people, are self-motivated, and can work independently.
If you have a passion for delivering excellent customer experiences, we encourage you to apply.
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