Strategic Account Manager, Public Sector, Brazil

Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.Like our products, we work better together.We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful.Here, you'll take ownership and drive real change.Constantly grow as you work hard for a mission that matters at a company where you matter.Reporting to: Country Director, BrazilLocation: Brazil - RemoteTravel expectations: 40%+Your ImpactAxon Account Managers are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies.This is a quota carrying, external field position.Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies / units, and lead the Axon team to success is required.The position provides technical and administrative product information, demonstrations, and/or product training.You will take charge of a significant proportion of customers in Italy and engage in significant complex sales opportunities, often of 7- and 8-digit value.Your success will be built on exceptional relationship building at both operational and board-equivalent levels both externally and internally.At Axon, our goal is to make each individual feel valued for his or her contributions to the company's mission to protect life.We are looking for intelligent people who want to do remarkable things.We strive to create an environment where people can succeed and enjoy coming to work every day.Life at Axon is fast paced, challenging and meaningful.Here, you'll take ownership and drive real change.You will constantly grow as you work hard for a mission that matters at a company where you matter.What You'll DoManage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectivesDevelop and maintain client relationships to ultimately drive revenue growthDevelop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositionsCultivate customer relationships and ensure effective service delivery to accountsFocus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accountsSupport execution of strategy at the account levelWork with and bring in experts/specialists where requiredOversee all account activitiesResponsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketingTrack customer activity in internal systems in order to execute on account strategy and identify additional opportunitiesMay provide customer product training as necessaryAccountable for individual expense budget managementOwn account relationship and drive overall customer satisfaction for assigned accountsWhat You BringBilingual in Portuguese and EnglishAble to travel up to 70%An extensive demonstrable track record in Software Sales (SaaS / Cloud)Relationship / consultative selling experienceAble to clearly and directly articulate complex solution offeringsData management experience using Salesforce or similar CRMVirtualization and Cloud understandingTeam Player - collaborate with various team members regularlyReady to own & drive the territoryStartup experience & some vertical experience a plusLaw Enforcement / Public Safety experience a plusDon't meet every single requirement?That's ok.At Axon, we Aim Far.We think big with a long-term view because we want to reinvent the world to be a safer, better place.We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description.If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways.You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job.The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment.All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email Please note that this email address is for accommodation purposes only.Axon will not respond to inquiries for other purposes.