Quote To Cash Specialist

**What makes us Qlik**
Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data.
A Gartner Magic Quadrant Leader for 12 years in a row
Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill level - the ability to make real discoveries that lead to real outcomes and transformative changes.
We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world.
If you think we are interesting, please read on - we may be looking for you
**The Finance Organization**
As part of the Finance organization, you will be in a unique position to impact the future direction the company takes.
With over 38,000 customers worldwide you will have access to a rich user community to help inform your decisions.
Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving.
**Quote to Cash & Renewals Specialist**
We are looking for a Quote to Cash & Renewals Specialist to join our Quote to Cash Team in São Paulo, Brazil.
The Specialist will be responsible for reviewing and processing orders, maintenance renewals and other customer requests for a selected number of enterprise customers in North and South America.
**Responsibilities** include, but not limited to**:
Order Processing
- Responsible for reviewing contracts and processing new and add-on software purchases in Salesforce.
- Working with the Sales Team on Quoting and Order processing
- Ensure that Software Agreements and Orders meet Revenue Recognition requirements.
- Analyze customer contracts in light of policies to validate that the structure of pricing and licensing are consistent with price lists and company policies.
- Invoice and proper delivery of documents to Qlik's Partners and Clients to ensure timely payment
Maintenance renewals
- Responsible for preparing and sending out renewal quotes, reminders, and invoices in accordance with Qlik's process.
- Work with assigned customers, sales reps, and credit and collections to accommodate special billing instructions to ensure prompt payment of the renewal invoice.
- Respond to customer inquiries as it pertains to maintenance amounts, license ownership, purchase history, inventory etc.
- Provide customers with quotes for Enterprise level support, Dual Use, conversion to Subscription.
Account Management
- Serve as a business partner for the account and work with field sales representatives, sales management and the support organization to build relationships and expedite resolution of customer inquiries.
- Responsible for addressing licenses management requests i.e. remixes, conversions and license and maintenance transfers.
- Maintain accurate master data and documents customer records in ERP database.
- Setting up payment hubs, completing vendor forms and collaborating with customer to accommodate their payment requirements.
Reporting
- Prepare month-end status report of applicable accounts regarding renewal status, new software transactions, license transfers/remixes and other client related changes.
- Reporting any accounts at risk to senior management and working with our internal customers to resolve the matter.
- Updating forecast filing weekly for senior management.
**Skills **and qualifications** for this role** include**:
- BS/BA Finance/Accounting
- Must be proficient in Microsoft Office (Word, Outlook, Excel)
- Fluency writing, speaking and reading in English
**T**he l**ocation** for this role is**:
- São Paulo, Brazil
**About Qlik**
- ** Qlik Company Page - Who we are
****:
- **Our Values at Qlik**:Challenge, Take Responsibility, Move Fast, T**eamwork for Results**, Be Open and Straightforward****:
- Competitive benefits package and flexible working environment
- Giving back is a part of our culture - we give you a day to change the world.
In addition, we encourage our employees to participate in our **Corporate Responsibility Employee Programs**.
- Learn about our Corporate Responsibility Program by visiting ****.
- Check out our careers in R&D **here**.
**:
- Check us out on
- LinkedIn
- the muse - see employee testimonials
- YouTube
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