Client Success Manager

Há 2 horas

Goiania, Brasil Bionic Talent Tempo inteiro

About the client:Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads.They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable and measurable growth through data-driven strategies.About the role:We are hiring aClient Success Managerfor our client to serve as a trusted partner to the agency's clients, guiding them through their digital marketing journey and ensuring long-term success.You'll manage***** client accounts, acting as the bridge between clients and the internal delivery team to ensure goals are met and relationships remain strong.This is not a task-ticking role.We're looking for someone with high emotional intelligence, sound judgment, and excellent communication skills, who can explain digital marketing concepts clearly and confidently to non-technical clients.The ideal candidate is proactive, attentive, and comfortable managing both expectations and performance.Experience working in digital marketing agencies is required.What you'll be doing:Manageand nurture ***** client accounts across various industries.Translate technical digital marketing updates into clear, client-friendly communication.Act as the main point of contact for all client queries, status updates, and feedback.Ensure project deliverables are met on time by coordinating efficiently with the internal team.Prioritize requests based on impact and team capacity — avoiding overload on any one specialist.Proactively report progress, task completions, and updates without needing reminders.Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams.Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp.Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics.Who are we looking for?Minimum3 years of experience as an Account Manager, Client Success Manager or related field.Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc.Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads.Friendly, confident demeanor with a standout smile and energy that puts clients at ease.Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.Excellent organizational and time management abilities, with a keen attention to detail and strong project manage.Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively.Experience working in digital marketing agencies is required.Fluent in English, oral and written.Position:Client Success ManagerRemote Status:Fully RemoteSalary:***********Internal Job ID:****

  • Client Success Manager

    Há 7 dias

    Goiania, Brasil Bionic Talent Tempo inteiro

    **About the Client**:Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA.They are seeking an experienced client Success Manager to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is...

  • Client Success Manager- 0356

    Há 12 horas

    Goiania, Brasil Bionic Talent Tempo inteiro

    **About the Client**:Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA.They are seeking an experienced Client Success Manager to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is...

  • Client Success Manager

    Há 13 horas

    Goiania, Brasil Bionic Talent Tempo inteiro

    **About the Client**:Our client is a digital marketing agency specializing in providing SEO services to home services businesses across the USA.They are seeking an experienced** Client** Success Manager** to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is required.**Experience...

  • Client Success Manager

    Há 6 dias

    Goiania, Brasil Bionic Talent Tempo inteiro

    Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.Our proven approach is a smart way for companies looking for access to a global...

  • Customer Success

    Há 6 dias

    Goiania, Brasil Besser Home Tempo inteiro

    Customer Success Manager (CSM)O Customer Success Manager (CSM) será responsável por gerenciar a carteira de clientes após a venda, garantindo que cada cliente atinja seus objetivos e perceba valor no produto/serviço adquirido.Atua como ponto de contato principal, promovendo relacionamento, prevenindo cancelamentos (churn), impulsionando satisfação...

  • Customer Success

    Há 5 dias

    Goiania, Brasil Besser Window Film Ltda Tempo inteiro

    O Customer Success Manager (CSM) será responsável por gerenciar a carteira de clientes após a venda, garantindo que cada cliente atinja seus objetivos e perceba valor no produto/serviço adquirido.Atua como ponto de contato principal, promovendo relacionamento, prevenindo cancelamentos (churn), impulsionando satisfação (NPS/CSAT) e identificando...

  • Assistente de customer success

    2 semanas atrás

    GOIANIA, Brasil GPIO CORRETORA DE SEGUROS LTDA Tempo inteiro

    Vaga para Assistente de Customer Success Estamos em busca de um Assistente de Customer Success para fazer parte do nosso time e garantir a satisfação e fidelização dos nossos clientes. Responsabilidades: Atendimento aos clientes, solucionando dúvidas e problemas de forma rápida e eficiente. Acompanhamento da jornada do cliente, identificando possíveis...

  • Analista De Sucesso Do Cliente

    Há 14 horas

    Goiania, Brasil Segware Tempo inteiro

    **Analista de Sucesso do Cliente - Customer Success**:Estamos buscando Analistas de Sucesso de Cliente que irão ajudar nossos clientes em sua jornada no mercado de segurança eletrônica com as ferramentas da Segware.Suas atividades incluem contatos pró-ativos com nossos clientes para entender suas dores e propor soluções através de dicas com processos,...

  • Analista De Customer Success

    Há 11 horas

    Goiania, Brasil Irhope Recrutamento Especializado Tempo inteiro

    Startup com soluções de software - Sistema de Gestão de Delivery ??Localização: Setor Bueno – Goiânia/GO ??Tipo de contratação: CLTDescriçãoVocê é comunicativo(a), organizado(a) e adora entregar valor ao cliente?Para esta vaga de Analista de Customer Success, você será peça-chave no processo de onboarding, garantindo que cada cliente tenha a...

  • Analista De Sucesso Do Cliente Júnior

    Há 5 dias

    Goiania, Brasil Grupo Wevello Tempo inteiro

    Analista de Sucesso do Cliente Júnior (Customer Success) – Agência de Marketing DigitalDescrição da Vaga:Estamos em busca de um(a) Analista de Sucesso do Cliente, organizado(a), comunicativo(a) e com perfil analítico para integrar o time do Grupo WeVello.Você será responsável por acompanhar clientes ativos da agência, garantir uma comunicação...