Japanese-Speaking Customer Experience Specialist

**Location**: Malta **Reporting Line**: Reports to Customer Experience Manager **Contract Type**: Full-time or Part-time** **Duration**: 1st October 2025 - 31st May 2026 **Job Purpose / Summary**: **Key Responsibilities**: - Respond promptly to Japanese customer inquiries regarding technical problems, payments, bonuses, and other support issues. - Assist...

**Position Overview**: The Acquisition Writing Specialist is responsible for the production and optimization of acquisition content across all our Japan-facing brands. This person is part of a Content team that strives to create engaging, world class communication experience for our audience. Our brands and sites include market movers and shakers like...

Career OpportunityHighbet is a pioneering online gambling establishment that offers an exciting platform for casino enthusiasts to win money and have fun. Founded in 2021, our platform provides thousands of games to choose from, including video slots, live casino games, scratch cards, and sports betting.We are dedicated to delivering exceptional player...

EnergyCasino is a well-established, innovative online casino located on the sunny island of Malta. After opening our doors back in 2013, we’ve come a long way. Over the past years, we’ve striven to deliver a first-class gaming experience to our customers while helping our employees grow and fulfil their career goals. Our objective is simple: we’re...

**Position Overview**: **Key Responsibilities**: - Support our customers by providing a great customer experience aligned to our values - Provide proactive updates to customers where required, ensuring a great experience - Work with your team to highlight any issues causing our customers unnecessary challenges - Take ownership of the customers journey...

**Position Overview**: **Key Responsibilities**: - Support our customers by providing a great customer experience aligned to our values - Provide proactive updates to customers where required, ensuring a great experience - Work with your team to highlight any issues causing our customers unnecessary challenges - Take ownership of the customers journey...

Senior Customer Experience StrategistWe are seeking an experienced and innovative Senior Customer Experience Strategist to lead the development and execution of our high-end customer experience strategy across various markets and product lines.The successful candidate will be responsible for cultivating and maintaining strong relationships with our most...

Job Title: Customer Support ProfessionalAbout the Role:We are seeking a highly skilled and motivated Customer Support Professional to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved promptly and efficiently.Key...

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

**About Us** We are a well-established and rapidly growing financial services company specializing in investment solutions. With a strong presence in the industry, we are committed to providing top-tier services to our global client base. Our team is dedicated to ensuring customer satisfaction, offering expert guidance, and creating a supportive and...