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Customer Support
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Atividades:Gerenciar pedidos de ponta a ponta (consultas, cotações, pedidos, faturamento e pós-venda);Manter e atualizar dados de clientes em sistemas internos;Ser ponto de contato principal com clientes, garantindo atendimento de excelência;Negociar prazos de entrega, acompanhar estoques e alinhar demandas com a logística;Apoiar em processos financeiros (cobrança, conciliações, notas de crédito/débito);Registrar e solucionar reclamações de clientes;Alimentar sistemas com previsões de demanda e ajustes;Contribuir em projetos de melhoria de processos logísticos e de atendimento;Dar suporte a consultas técnicas e documentais.Requisitos:Formação: Ensino Médio completo (desejável Ensino Superior em Engenharia, áreas correlatas ou cursos técnicos em Termodinâmica).
Idiomas: Inglês e Espanhol avançados.Experiência: Atendimento B2B, gestão de pedidos e relacionamento com clientes.Conhecimentos: Pacote Office (nível avançado).
Competências: Escuta ativa, comunicação clara, resolução de problemas, trabalho em equipe, foco em resultados, proatividade, resiliência e capacidade de lidar com múltiplas demandas.Local de trabalho: Jundiaí, SPRegime de contratação de tipo: Efetivo – CLTJornada: Período IntegralNível hierárquico: Analista