
Customer Support Agent
1 semana atrás
Job Description:Hello We are Callbell, a French company with global operations.
We are currently looking for someone to join our Support team for the Brazilian market.
This is a fully remote position.
40 hours/week.
Payment in USD.Responsibilities:- Provide remote technical support to clients, with availability to work according to Brazil business hours.
- Collaborate with the internal team to improve the customer experience and develop effective solutions to recurring issues.
- Maintain constant communication with the support and development teams.
- Contribute to the creation and updating of knowledge base articles and user guides.Requirements:Mandatory:- At least 2 years of prior experience in customer service, preferably in remote support or help desk.
- Knowledge of the SaaS market.
- Fluent in Portuguese (spoken and written), with at least intermediate proficiency in English and Spanish.
- Basic knowledge of Microsoft Excel and its key functions.
- Ability to explain technical concepts to users with different skill levels.
- Availability to work within the Brazil time zone.Preferred:- Dynamic profile, willing to engage in conversations and understand the needs of potential clients.
- Active listening skills.
- Ability to solve problems proactively and efficiently while working independently.Benefits:- 20 paid working days off per year.
- Option to work from a coworking space.
- 100% remote work.
- Competitive salary aligned with the market.
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Customer Support Agent
Há 16 horas
Salvador, Brasil Blaze Tempo inteiro**We are Blaze, the fastest growing casino in LATAM.** A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world. **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - Engage in...
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Customer Support Specialist
2 semanas atrás
San Salvador, Brasil Scalesource Tempo inteiro R$12.000 - R$24.000 por anoCustomer Support Specialist (Temp-to-Hire)Company: Bungii (Logistics)Compensation: $1,200 USD/monthContract Type: Temp-to-Hire (Start temporary, with potential for long-term)Role: Customer Support Specialist – Driver Communications Why Join Us?Are you ready to grow your customer support career in a fast-paced, tech-driven logistics company? This role puts...
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Salvador, Brasil Bebeecustomersuccess Tempo inteiroAbout the RoleWe're looking for a talented professional to join our team as a Customer Success Representative.This role combines customer support, success, and operations to help users unlock the full potential of our AI-powered meeting assistant.Main Responsibilities:Tech Support: Assist users with questions about agent setup, integrations, or system...
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Portuguese and English) Customer Support Consultant, Crypto
4 semanas atrás
Salvador, Bahia, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?**What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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Senior Customer Experience Specialist
2 semanas atrás
Salvador, Brasil Smartcat Tempo inteiroAbout SmartcatSmartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises.We're on the frontier of an entirely new category: Agentic AI.We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents.These AI agents...
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Senior Customer Experience Specialist
2 semanas atrás
Salvador, Bahia, Brasil Smartcat Tempo inteiro R$90.000 - R$120.000 por anoAbout SmartcatSmartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises.We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents...
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Customer Onboarding
3 semanas atrás
Salvador, Brasil Xenia Tempo inteiroImplementation & Customer Support Specialist (Part-Time) - Xenia About Xenia Xenia is a leading operations management platform that helps restaurants and retail businesses streamline their daily operations, ensure compliance, and drive accountability through digital checklists, audits, and real-time reporting. Role Overview We're seeking a dynamic...
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Software Product Support Specialist
1 semana atrás
Salvador, Brasil Bebeecustomersupport Tempo inteiroWe are seeking a Technical Support Analyst to join our organization.Key Responsibilities:Deliver customer support for industry-leading software productsTriage reported end-user customer incidentsWork on technical issues and support the client feedback loop processIn this role, you will be responsible for helping secure revenue by means of customer retention,...
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Software Support Engineer
Há 5 dias
Salvador, Brasil Ottomatik.io Tempo inteiroHi there! We are South and our client is looking for a Software Support Engineer. Note: This position is open to candidates residing in Latin America. Please submit your CV in English. Applications submitted in other languages will not be considered. While optional, candidates who provide a Loom video presentation will be given priority. About The Role We...
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Customer Onboarding Specialist
3 semanas atrás
Salvador, Brasil beBeeImplementation Tempo inteiroJob Description: Xenia is a leading operations management platform that helps restaurants and retail businesses streamline their daily operations, ensure compliance, and drive accountability through digital checklists, audits, and real-time reporting. About the Role: This role is critical to ensuring customers achieve maximum value from the Xenia platform...