Service Desk Analyst

Join to apply for the Service Desk Analyst role at Mars . Job Description We are looking for an Analyst to resolve reported incidents and requests in a timely manner, ensuring customers are always up to date with the status of their reported issues, and working with other Mars Service Desk (MSD) and Mars Support teams to manage incidents and drive...

Job Description What are we looking for? An Analyst to resolve reported incidents/requests in a timely manner. Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach. Work with other Mars Service Desk...

Job DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...

Join to apply for the Networks Service Delivery Sr Analyst role at MarsJob DescriptionThis highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well documented and fit for business needs.Networks as key enabling services require constant management and development to...

Join to apply for the Networks Service Delivery Sr Analyst role at Mars Job Description This highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well documented and fit for business needs. Networks as key enabling services require constant management and development to...

**Product Senior Analyst - Mars Global Services - Guararema, SP** The Product senior Analyst provides functional and technical expertise on the Finance SaaS and Automation as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver...

**Data & Insights Analyst** in Mars Global Services Location: Warsaw, Poland or Guararema, Brasil Department: Commercial / Supplier Quality Assurance - Fully virtual recruitment experience *_ - The role of Data & Insights Analyst ensures accurate data management and accessibility and is a key contact to project partners in other departments (e.g. Mars...

**Transactional Solutions Process Analyst** in Mars Global Services Location: Warsaw, Poland or Guararema, Brasil Department: Commercial / Supplier Quality Assurance - Fully virtual recruitment experience *_ - Transactional Solutions Process Analyst is responsible for executing standardized processes for the Supplier Quality Assurance organization such as...

Job DescriptionThe Customer Experience (CX) team within IT is responsible for ensuring that technology services deliver seamless, efficient, and positive experiences for associates and end users. The team gathers feedback through surveys and analytics (e.g., XLA, CES, CSAT), identifies pain points across IT touchpoints such as service desks, applications,...

SAP Vulnerability Management Senior Analyst Reporting to the SAP Security Senior Manager, the SAP Vulnerability Management Senior Analyst is responsible for securing the SAP systems that comprise the Enterprise Digital Core program, starting with the Shared Template, Corporate, and Petcare S/4HANA systems on RISE and the SAP BTP environment. Mars will be...