Highly Motivated Technical Support Professional

Há 2 dias


Fortaleza, Brasil Bebeesupport Tempo inteiro

Remote Technical Support Analyst OpportunityWe are seeking a highly skilled and motivated individual to fill the role of Remote Technical Support Analyst.The successful candidate will play a critical role in ensuring our software lives up to its world-class reputation by providing Level 1 customer support, troubleshooting technical issues, and working closely with clients to resolve their queries.Key Responsibilities:Deliver exceptional customer support via phone, email, and chat platforms.Triage reported end-user customer incidents and work on resolving them efficiently.Collaborate with cross-functional teams to identify and resolve complex technical issues.Develop and maintain comprehensive knowledge of our software products and their applications.Stay up-to-date with industry trends and developments to provide informed solutions to clients.Participate in on-call rotations and be available to respond to urgent queries outside regular business hours.Required Skills and Qualifications:Excellent English verbal and written communication skills.1-3 years of experience in Level 1 software support.Basic IT skills, including proficiency in using Microsoft Office Suite.Advanced problem-solving skills and ability to think critically.Ability to work independently and as part of a team.Dependability, reliability, and strong time management skills.Knowledge of cloud-based ERP platforms and SaaS applications is an asset.Benefits:A competitive salary and benefits package.Opportunities for professional growth and development.A dynamic and supportive work environment.Flexible work arrangements, including remote work options.Access to cutting-edge technology and resources.About Us:We are a forward-thinking organization that values innovation, collaboration, and excellence.
We are committed to delivering high-quality software solutions that meet the evolving needs of our clients.



  • Fortaleza, Brasil beBeeTechnical Tempo inteiro

    Job Title: Technical Support Specialist Job Description: The role of the Technical Support Specialist is to provide timely and effective technical support for a portfolio of business-critical applications. This includes troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application...


  • Fortaleza, Brasil Bebeesupport Tempo inteiro

    Job Description: We are seeking a highly organized and detail-oriented individual to fill the role of Dedicated Office Support Professional.The ideal candidate will be responsible for handling and coordinating active calendars, scheduling and confirming meetings, ensuring file organization based on office protocol, and providing ad hoc support around the...

  • Technical Support Specialist

    2 semanas atrás


    Fortaleza, Brasil Bebeetechnical Tempo inteiro

    About Our TeamWe're a fast-growing company empowering marketers with actionable insights from previously siloed data.Our mission is to provide world-class customer experiences.We partner with leading brands and have a strong product growing customer base.The RoleWe're looking for a skilled Technical Support Specialist who thrives in fast-paced...

  • Technical Support Specialist

    2 semanas atrás


    Fortaleza, Brasil beBeeTechnical Tempo inteiro

    About Our Team We're a fast-growing company empowering marketers with actionable insights from previously siloed data. Our mission is to provide world-class customer experiences. We partner with leading brands and have a strong product growing customer base. The Role We're looking for a skilled Technical Support Specialist who thrives in fast-paced...


  • Fortaleza, Brasil Bebeeprogrammanagement Tempo inteiro

    Job Summary:We are seeking a seasoned Senior Program Management Professional to lead the delivery of complex technical projects.The ideal candidate will have a strong background in program management, excellent communication and problem-solving skills, and experience working with cross-functional teams.Key Responsibilities:Plan and oversee the timeline and...

  • Technical Engineer

    2 semanas atrás


    Fortaleza, Brasil Bebeeengineer Tempo inteiro

    We are seeking highly skilled technical professionals with exceptional expertise in engineering disciplines, computing systems, algorithms, software engineering principles, and applied technologies to join our AI training team.As a subject matter expert, you will design, curate, and review technical content that enhances AI's understanding of engineering...


  • Fortaleza, Brasil Bebeemurexsupport Tempo inteiro

    Job Title: Murex Workflows Support SpecialistJob Description:We are seeking a highly skilled and experienced Murex Back-Office support specialist to join our team.The ideal candidate will have a strong background in finance, technology or mathematics, with a minimum of 3 years' hands-on experience with Murex Back-Office functionalities.The successful...

  • Technical Engineer

    2 semanas atrás


    Fortaleza, Brasil beBeeEngineer Tempo inteiro

    We are seeking highly skilled technical professionals with exceptional expertise in engineering disciplines, computing systems, algorithms, software engineering principles, and applied technologies to join our AI training team. As a subject matter expert, you will design, curate, and review technical content that enhances AI's understanding of engineering...

  • Technical Lead

    Há 2 dias


    Fortaleza, Brasil Bebeeoracle Tempo inteiro

    Cloud Technical LeadWe are looking for a highly skilled Cloud Technical Lead to join our team.As a key member of our cloud services division, you will be responsible for leading the implementation and support of Oracle Cloud solutions.Responsibilities:Provide technical leadership for cloud implementations and supportLead Oracle cloud support projects and...

  • Chief Science Professional

    1 semana atrás


    Fortaleza, Brasil Bebeescience Tempo inteiro

    Key Science Expert RoleWe seek a highly skilled Science professional with in-depth knowledge of Health Sciences, Social Sciences, Biomedical Sciences, or Physical Sciences to contribute to the development and validation of high-quality academic content.Develop, review, and validate science-related content, assessments, and training materials.Ensure accuracy,...