Renewals Specialist, Digital

Há 3 dias

Osasco, Brasil Abnormal Security Tempo inteiro

About the RoleThe Renewals Specialist ensures smooth, timely contract renewals that drive customer satisfaction, retention, and revenue growth.
Partnering with Customer Success and Account Management, this role manages the full renewal lifecycle—from identifying opportunities to negotiation and close—while aligning outcomes with customer needs and Abnormal's goals.
In addition to renewals, this role identifies upsell opportunities such as licensing true-ups, positioning value-based solutions that expand account value.This position is a strong fit for candidates with foundational renewal experience who thrive in collaborative, fast-paced environments and want to grow their commercial skills.Who you areMotivated, goal-oriented, and adaptable to changing prioritiesEffective in high-volume environments with competing demandsDetail-oriented, organized, and strong at process and time managementClear communicator with strong interpersonal skillsCurious and eager to learn in a collaborative settingWhat you will doManage the end-to-end renewal process for assigned accounts or territoriesPartner with Customer Success and Account Management to maintain high customer satisfactionTrack renewal milestones, follow up on key dates, and ensure timely executionSupport contract negotiations, aligning terms with customer and business needsIdentify and pursue upsell opportunities (e.g., licensing true-ups) to grow account valueFlag and escalate renewal risks as neededContribute to accurate forecasting and reportingUse data and insights to support value-driven customer conversationsCollaborate with channel teams to ensure a smooth partner experienceMust Haves1–2 years of experience in Renewals, Customer Success, Sales Support, or related SaaS roleUnderstanding of customer relationship management and SaaS sales processesBasic negotiation, upsell, and objection-handling skills with a growth mindsetStrong communication, organization, and follow-up skillsProficiency in CRM systems (e.g., Salesforce); Gainsight experience a plusAwareness of customer lifecycle stages and early renewal risk indicatorsFamiliarity with Abnormal's products and services, with the ability to support forecasting and reportingBase salary range: $74,800 — $88,000 USDAbnormal AI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
For our EEO policy statement please click here.
If you would like more information on your EEO rights under the law, please click here.
#J-18808-Ljbffr

  • Design Digital

    4 semanas atrás

    Osasco, Brasil Impercap Tempo inteiro

    Buscamos um Designer Digital criativo e estratégico para integrar nosso time de Marketing e Mídias Sociais. O profissional será responsável por criar, desenvolver e adaptar materiais visuais para campanhas online e offline, alinhando identidade visual, tendências de design e objetivos de comunicação. Esta função exige não apenas habilidades...

  • Digital Experience Consultant

    Há 5 dias

    Osasco, Brasil beBeeCareer Tempo inteiro R$40.000 - R$60.000

    Web Onboarding SpecialistThe role involves working closely with customers to ensure they have a seamless experience using their website.About the PositionThis is a customer-facing role, requiring strong communication and problem-solving skills. The successful candidate will be able to work effectively in an international team environment, handling multiple...

  • Commercial Sales Growth Specialist

    Há 5 dias

    Osasco, Brasil beBeeAccount Tempo inteiro R$90.000 - R$121.000

    Commercial Account Management OpportunityThis role involves driving sales and growth for commercial accounts in Japan.As a Commercial Account Manager, you will be responsible for owning and managing a high volume of commercial accounts, focusing on retention, growth, and customer success.The key responsibilities include:Driving upsell, cross-sell, and...

  • Especialista em Negócios

    2 semanas atrás

    Osasco, Brasil beBeeEspecialista Tempo inteiro R$50.000 - R$70.000

    Specialista em NegóciosSumário:Gestão de Vendas e MarketingO especialista deve ter experiência em gestão de vendas, desempenho e metas, além de conhecimento em marketing digital e redes sociais. É fundamental possuir habilidades de comunicação eficaz e capacidade de trabalhar em equipe.A função envolve o desenvolvimento e a implementação de...

  • Data Analytics Specialist

    2 semanas atrás

    Osasco, Brasil Hcltech Tempo inteiro

    Data Analytics Specialist (SHOP Advanced EnglishGet AI-powered advice on this job and more exclusive features.Direct message the job poster from HCLTechSenior Executive - Tech Recruiter at HCL TechAbout HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering,...

  • Customer Success Specialist

    1 semana atrás

    Osasco, Brasil f5 estratégia Tempo inteiro

    Overview Oportunidade PJ na f5 estratégia: Customer Success com Foco Comercial. Modelo Híbrido | Local: São José/SC. Contratação: Pessoa Jurídica (PJ). Sobre a f5 estratégia Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde. O desafio Buscamos um(a) profissional para atuar em Customer Success com forte viés...

  • Learning and Development Specialist, E-Learning and LMS

    Há 3 dias

    Osasco, Brasil Xometry Tempo inteiro

    Learning and Development Specialist, E-Learning and LMS Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at...

  • Analista Comercial Franchise Specialist

    1 semana atrás

    Osasco, Brasil beBeeFranquia Tempo inteiro R$35.000 - R$60.000

    Como profissional apaixonado por seu trabalho, você encontrará na Mahogany o ambiente perfeito para desenvolver suas habilidades e alcançar seus objetivos!Descrição do CargoO Analista Comercial de Franquias é responsável por apoiar a equipe comercial com atividades administrativas e financeiras relacionadas às franquias.Algumas das principais...

  • Data Analytics Specialist

    3 semanas atrás

    Osasco, Brasil HCLTech Tempo inteiro

    About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...

  • pessoa eng. de testes

    Há 5 dias

    Osasco, Brasil Pitang Tempo inteiro

    A Pitang Transformando o futuro com tecnologia e pessoas Desde 2004, a Pitang entrega soluções inovadoras em Tecnologia da Informação, impulsionando a transformação digital de clientes privados e públicos, de médio a grande porte. Nosso propósito é criar projetos exclusivos com qualidade, criatividade e foco nos resultados.Com sede em Recife-PE,...