Strategic Customer Liaison

1 dia atrás


Salvador, Brasil Bebeecustomer Tempo inteiro

As a high-profile account manager at a leading gaming operator, you will play a pivotal role in cultivating and expanding the premium customer segment.Key responsibilities include forging strong relationships with clients, supporting engagement strategies, and enhancing the overall premium experience.You will collaborate closely with senior team members to devise and implement premium incentives, promotions, and personalized offers.Monitoring critical performance metrics such as betting volume, customer acquisition cost, retention rates, and customer lifetime value is also essential.The ideal candidate has experience in account management, sales, or customer service, preferably in the online gaming industry.A large player base would be highly valued.This role requires exceptional interpersonal and communication skills to build client relationships.Proficiency in MS Office and CRM tools is necessary.Ability to work flexible hours when needed is also required.About this opportunityThis position focuses on building strong client relationships and supporting engagement strategies.You will work with senior team members to design and implement premium incentives, promotions, and personalized offers.Maintaining high levels of customer satisfaction is crucial to success in this role.Key qualificationsExperience in account management, sales, or customer service.Knowledge of the online gaming industry is beneficial.Excellent interpersonal and communication skills are essential.Proficiency in MS Office and CRM tools is necessary.



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