Financial Sector Account Manager
Há 2 dias
Role OverviewWe are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market.
This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.Key Responsibilities1.
Client Relationship ManagementServe as the main point of contact for key customers in Brazil.Conduct regular calls with clients to facilitate effective communication.Monitor client satisfaction and address concerns proactively to ensure loyalty.2.
New Business DevelopmentBuild on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.Nurture relationships with potential clients and manage them through the sales pipeline.3.
Market Insight and ReportingStay up to date on market trends, competitor activities, and regulatory developments in Brazil.Provide regular reports to the global sales team on client activities and new business opportunities.Share insights from the Brazilian market to influence broader company strategy.Work ArrangementInitial Setup: Part-time (16–24 hours per week, 2–3 days).
Focus will be divided between supporting existing clients and prospecting new clients.Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.QualificationsProven experience in account management within the financial technology sector.Previous experience working in the Brazilian market is highly desirable.Strong technical communication skills to liaise effectively between clients and internal teams.Fluency in Portuguese and English; understanding of Brazilian business culture.Ability to travel within Brazil for on-site client support.Proactive, solution-oriented mindset with a focus on client satisfaction and growth.Potential KPIsClient satisfaction and retention rateResponse time to client inquiriesNew business opportunities generatedRevenue growth from the Brazilian market
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