Sales Operations Administrator

3 meses atrás

São Paulo, Brasil Pearson Tempo inteiro

Quem nós somos?

A Pearson, maior empresa de aprendizagem do mundo busca uma equipe #GenteBoa para tornar a nossa missão e valores possíveis. Estamos sempre reavaliando a forma como aprendemos, seja uma criança em nosso próprio ambiente ou uma comunidade de ensino ao redor do mundo. Somos pessoas ousadas, pensadoras e inovadoras. É o que nos motiva para explorar novas fronteiras em um ambiente que nos apoia como somos e nos inspira a sermos sempre melhores.

Ao pressionar os limites da tecnologia — e uns aos outros para superar esses limites — criamos sementes de aprendizagem que se tornam o catalisadoras das inovações do mundo, sejam essas pessoais ou globais, grandes e pequenas.

Quem Procuramos:

We are seeking a dynamic Sales Operations Administrator to join our team. This role is responsible for being the enhanced support for large IT customers in Brazil/LATAM for Exam Voucher transactions. This role is responsible for working with internal teams and systems to ensure orders are being processed and invoiced in a timely manner. Responsible for working with customers to setup accounts, respond to questions/concerns, monitor key order metrics, and complete some accounting monitoring activities.

Key Responsibilities:

Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.

Provide troubleshooting assistance for customer orders, account statuses and relevant problems.

Setup outbound meetings with clients to review questions and issues.

Coordinate product and system demos with customers.

Act as support bridge between local customers and global support teams.

Vendor empanelment at customer end.

Customer operational support.

Customer engagement for operational aspects of sales work.

Manage sales process operations and coordinate legal/functional documentation for sales process.

Monitor performance indicators.

Manage sales tracking tools and report on important information.

Stay up to date with new product and feature launches.

Suggest sales process improvements.

Para dar match com essa vaga, é importante que você tenha:

Fit with Pearson culture.

Proven work experience as a Sales support specialist, Sales support associate, or Customer Service associate.

Understanding of legal/functional paperwork around sales processes in Brazil/LATAM.

Hands on experience with ERP and CRM systems.

Proficiency with MS Office Suite, particularly MS Excel.

In-depth understanding of sales principles and customer service practices.

Analytical and multitasking skills.

Teamwork and motivational skills.

Excellent communication skills in both Spanish and English.

Vantagens em ser #GenteBoa

Home office

Auxílio Home Office

Horários Flexíveis

Assistência médica

Assistência Odontológica

Assistência ao bem-estar dos colaboradores

Seguro de Vida

Vale refeição

Convênio farmácia

Desconto em nossas franquias de idiomas

Desconto em livros de ensino de idiomas

Pearson University

Auxílio Creche

Birthday off

Licença maternidade e licença paternidade estendidas - Para as mamães 6 meses e para os papais 1 mês.

Se você se encaixa no perfil e tem nossos valores, venha logo ser #GenteBoa

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

  • Sales Operations Coordinator

    Há 1 mês

    São Paulo, São Paulo, Brasil Pearson Tempo inteiro

    Job Title: Sales Operations AdministratorWe are seeking a highly skilled Sales Operations Administrator to join our team at Pearson. This role is responsible for providing enhanced support to large IT customers in Brazil/LATAM for Exam Voucher transactions.Key Responsibilities:Review pending orders and customer requests to ensure excellent customer service...

  • Sales Operations Administrator

    3 meses atrás

    São Paulo, SP, Brasil Pearson Tempo inteiro

    **Quem nós somos?** A Pearson, maior empresa de aprendizagem do mundo busca uma equipe #GenteBoa para tornar a nossa missão e valores possíveis. Estamos sempre reavaliando a forma como aprendemos, seja uma criança em nosso próprio ambiente ou uma comunidade de ensino ao redor do mundo. Somos pessoas ousadas, pensadoras e inovadoras. É o que nos motiva...

  • Sales Operations Coordinator

    4 semanas atrás

    São Paulo, São Paulo, Brasil Pearson Tempo inteiro

    About UsPearson, the world's leading learning company, is seeking a talented Sales Operations Administrator to join our team. We're a dynamic organization that's always pushing the boundaries of learning and innovation.What We're Looking ForWe're looking for a highly motivated and organized individual to support our sales operations in Brazil and LATAM. As a...

  • Sales Operations Coordinator

    2 meses atrás

    São Paulo, São Paulo, Brasil Pearson Tempo inteiro

    About the RoleWe are seeking a dynamic Sales Operations Administrator to support our team in Brazil/LATAM. This role is responsible for providing enhanced support for large IT customers, working with internal teams and systems to ensure orders are processed and invoiced in a timely manner.Key ResponsibilitiesReview pending orders and customer requests to...

  • Sales Operations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Novasyte Tempo inteiro

    Job Title: Sales Operations ManagerAt Novasyte, we are seeking a highly skilled Sales Operations Manager to join our team. As a Sales Operations Manager, you will play a critical role in supporting the day-to-day sales activities for our Patient Centered Solutions (PCS) team.Key Responsibilities:Deliver operational support services to maintain the integrity...

  • Sales Operations Analyst

    4 semanas atrás

    São Paulo, São Paulo, Brasil Sita Tempo inteiro

    Job Title: Sales Operations AnalystAbout the Role:We are seeking a highly skilled Sales Operations Analyst to join our team at SITA. As a Sales Operations Analyst, you will play a critical role in supporting the Sales and Sales Operations teams in managing the sales forecast and data quality assurance processes.Key Responsibilities:Partner with the Sales and...

  • Sales Operations Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Novasyte Tempo inteiro

    About the RoleWe are seeking a highly skilled Sales Operations Manager to join our team at Novasyte. As a Sales Operations Manager, you will play a critical role in supporting the day-to-day sales activities for our team. This includes delivering operational support services to maintain the integrity of the sales workflow and data, enabling the pursuit of...

  • Sales Operations Assistant

    1 semana atrás

    São Paulo, São Paulo, Brasil Pearson Tempo inteiro

    About the Role We are seeking a Sales Operations Administrator to join our team. This role is responsible for providing enhanced support for large IT customers in Brazil/LATAM for Exam Voucher transactions. The ideal candidate will work closely with internal teams and systems to ensure orders are being processed and invoiced in a timely manner.Key...

  • Líder De Sales Operations

    Há 1 mês

    São Paulo, Brasil Pacifica Continental Tempo inteiro

    Nosso cliente está procurando um Líder de Sales Operations para se juntar a sua equipe em São Paulo.Atividades:Coordenará a área de Sales Strategy and Operations, acompanhando receitas e KPIs, suporte ao time de vendas e marketing e inteligência de mercado para trazer insights para o time comercial e novas estratégias; Gestão e estruturação da...

  • Sales Operations Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

    About the RoleWe are seeking a highly organized and efficient Sales Operations Specialist to join our high-performing TikTok monetization team. As a key member of our team, you will provide support to our sales team by managing our internal management tools and working with cross-functional teams to find trends and proactively find solutions to improve...

  • Sales Operations Coordinator

    4 semanas atrás

    São Paulo, São Paulo, Brasil Mondelēz International Tempo inteiro

    About This RoleMondelēz International is seeking a highly skilled Sales Operations Coordinator to join our team. As a key member of our sales operations team, you will play a critical role in implementing operational capabilities and supporting market operations.Your Key ResponsibilitiesCoordinate and initiate customer and employee master data changes for...

  • Sales Operations Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Siemens Digital Industries Software Tempo inteiro

    Sales Operations Role DescriptionThis Sales Operations role at Siemens Digital Industries Software supports the Opportunity to Order function for the United States and Canada. As a key member of the Global Sales & Customer Success (GSCS) Organization, within Siemens DI SW, you will apply your knowledge and skills to complete a wide range of complex and...

  • Sales Operations Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Yuno Tempo inteiro

    Transform Sales Operations at YunoWe are seeking a highly skilled Sales Operations Specialist to join our team at Yuno, a fast-growing fintech company. As a Sales Operations Specialist, you will play a critical role in optimizing sales processes and providing essential support to our sales team.About the RoleThe Sales Operations Specialist will be...

  • Sales Operations

    3 semanas atrás

    São Paulo, Brasil Loyalme by Cuponeria Tempo inteiro

    Description: Se você é apaixonado(a) por vendas e deseja se destacar no setor comercial, este é o lugar certo para você!Estamos em busca de um(a) Profissional de Sales Operations para se juntar à nossa equipe e ajudar a otimizar nossos processos e estratégias de vendas. Neste papel, você será responsável por apoiar nossa equipe de vendas na análise...

  • Sales Operations Associate

    4 semanas atrás

    São Paulo, São Paulo, Brasil Gympass Tempo inteiro

    About the RoleWe are seeking a highly skilled Sales Operations Associate to join our Global Sales Operations team in São Paulo, Brazil. As a key member of our team, you will be responsible for building operational excellence and providing strategic advisory to our sales leadership team.Key ResponsibilitiesMonitor key metrics and proactively surface insights...

  • Sales Operations

    3 semanas atrás

    São Paulo, Brasil Loyalme by Cuponeria Tempo inteiro

    Description: Se você é apaixonado por vendas e deseja se destacar no setor comercial, este é o lugar certo para você!Estamos em busca de um(a) Profissional de Sales Operations para se juntar à nossa equipe e ajudar a otimizar nossos processos e estratégias de vendas. Neste papel, você será responsável por apoiar nossa equipe de vendas na análise de...

  • Sales Operations Manager

    7 meses atrás

    Sao Paulo, Brasil Novasyte Tempo inteiro

    Overview IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to...

  • Sales Operations

    2 meses atrás

    São Paulo, Brasil Loyalme by Cuponeria Tempo inteiro

    Description: Se você é apaixonado por vendas e deseja se destacar no setor comercial, este é o lugar certo para você!Estamos em busca de um Profissional de Sales Operations para se juntar à nossa equipe e ajudar a otimizar nossos processos e estratégias de vendas. Neste papel, você será responsável por apoiar nossa equipe de vendas na análise de...

  • Sales Operations Coordinator

    4 semanas atrás

    São Paulo, São Paulo, Brasil Pearson Tempo inteiro

    About UsPearson, the world's largest learning company, is seeking a talented Sales Operations Administrator to join our team. We're a dynamic organization that's always pushing the boundaries of learning, whether it's in our own environments or in communities around the world.We're a team of bold thinkers, innovators, and problem-solvers who are passionate...

  • Director of Sales Operations

    1 semana atrás

    São Paulo, São Paulo, Brasil Contratação Acelerada Tempo inteiro

    Job Title: Commercial Operations DirectorDescription:Our team at Contratação Acelerada is seeking a highly skilled Director of Sales Operations to join our management team. As a key member, you will be responsible for leading the Commercial Operations unit, overseeing both internal and outsourced operations, and ensuring seamless collaboration between...