![Tate & Lyle](https://media.trabajo.org/img/noimg.jpg)
Collection Analyst
2 meses atrás
ROLE PURPOSE
The Collection analyst role is to collect on the outstanding invoices and disputed items from our customers while resolving any problematic issues that cause delays in making timely payments. This position focuses on ensuring invoices in customer portals are reconciled and any issues resolved in close cooperation with Billing and Customer Service Team.
MAIN ACCOUNTABILITIES
Managing a group of customers' accounts to ensure payments are received to terms according to Global Credit Standard. Anticipating and resolving queries on customer accounts to maximize T&L's cash position and minimize overdue debt Preparing Cash Collection Reports and Analysis to our Stakeholders. Ensuring formal process documentation is in place Development, standardization, harmonization and improvement of end-to-end processes Supporting in development and implementation best-practice processes Supports as a back-up for the Accounts Payable function when applicable Working with customer portals and ensuring invoices are uploaded in timely manner and any issues raised to appropriate Team for resolutionWhat we’re looking for
We look for people who will thrive in a changing business and a culture that is evolving day by day – we value curiosity, courage and a willingness to challenge others constructively. Hungry for impact, you will be excited by delivering original and imaginative content for our fast-growing business. You also need:
COMPETENCIES, SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS
COMPETENCIES
Problem solving skills. Professional oral and written communication. Teamwork. Accountability. Strong interpersonal, communication and co-operation skillsQUALIFICATIONS
Able to analyze data entry. Understanding of the billing process. Independent and systematic approach to work Customer orientation and intercultural competence Proficient in MS Suite. (Word, Excel, & Outlook) SAP knowledge a plus. Ability to prioritize and manage tasks in a fast-paced environment; Ability to meet deadlines,EXPERIENCE
Previous work in Account Receivable capacity an advantage.
SKILLS / KNOWLEDGE
Preferred Bachelor's degree in Business related area. Advanced English Intermediate or advanced SpanishRewarding your contribution
As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. The global package includes a bonus scheme, 16-week Equal Parental Leave and mental health & well-being support.
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