technical support manager

Monitor client-submitted tickets, follow up, and align expectations and responses with internal teams and clients Conduct feedback meetings with clients and internal teams after the implementation of major accounts Present key support tickets and benefits usage reports to clients every two months Gather feedback from key clients to drive operational,...

O que você fará The Senior Manager, Product Support will lead and scale a high-performing global support organization, delivering exceptional technical assistance and customer experience. This role operates overseeing frontline leaders and representatives, and driving operational excellence across support functions. You will be responsible for optimizing...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3...

Technical Support Service Desk Administrator Technical Support Service Desk Administrator (English & Spanish Support) Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work...

Description360dialog is the leading Whatsapp platform for Independent Software Providers. We are hosting the Whatsapp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business as well as from the tech perspective. Our...

Sobre a Azion Somos uma empresa global de tecnologia especializada em aplicações e segurança digital. Nossa plataforma ajuda empresas a operar com mais agilidade, reduzindo o tempo de resposta e aumentando a confiabilidade de seus sistemas. Na Azion, nosso propósito é simplificar a construção de aplicações e transformar o futuro com tecnologia de...

WHO WE ARE: Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad...

You are a delivery-oriented Senior Product Manager who thrives in cross-functional environments where strategic thinking, clear communication, and hands-on execution go hand in hand. You are comfortable bringing structure to complex backlogs, driving alignment across distributed teams, and operating independently within high-expectation consulting...

Junte-se a nós para construir o futuro do comércio B2B! O BEES é uma plataforma B2B da AB InBev. Por meio do nosso ecossistema, comerciantes e varejistas de 29 países abastecem seus negócios de forma rápida, prática e segura. No BEES sonhamos grande, lideramos com propósito e desenvolvemos tecnologia que transforma a forma como varejistas e...

DescriptionASSISTENTE/ESTAGIÁRIO CUSTOMER SERVICEMissão: Garantir o processamento, acompanhamento e controle dos pedidos de vendas, prestando suporte operacional aos clientes e à equipe comercial, assegurando a qualidade das informações, o cumprimento dos procedimentos internos e a excelência no atendimento. Atuar de forma proativa na identificação...

The Technical Service & Support Intern will work closely with the Technical Services team to support daily operational activities and ensure efficient resolution of company and client issues. This role will act as a liaison between customer-facing teams, Quality, Product Management, and Customer Service, contributing to the continuous improvement of service...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual Portuguese based in Brazil. As a Technical Support Specialist, you will provide expert technical assistance to customers, partners, sales representatives, and internal teams across a range...

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...

Select how often (in days) to receive an alert: Technical Account Manager Job Category: Product & Solutions Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and...

Gurtam is a software developer of telematics and IoT solutions with a focus on fleet management. With 20+ years of market expertise and a global network of partners from 150+ countries, the company’s products are used all over the world.As our network grows, we’re looking for a Project Implementation Specialist / Technical Growth Manager who will help...

Technical Release Manager -

Join us in pioneering breakthroughs in healthcare. For everyone, everywhere, sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...

We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and guiding them to the best solution that adapts to their needs. The role works closely with Sales, Account Management, Product, and Development teams,...

Ensure excellence in customer experience and service Strategically lead support and maintenance operations Manage Level 1 and Level 2 support operations for multiple clients Ensure the handling of incidents, requests, and inquiries Ensure operational continuity, SLA compliance, and continuous process improvement Participate in the design and definition of...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Brazil. As a Technical Support Engineer, you’ll help developers and enterprise customers successfully build and operate products on a rapidly evolving generative AI platform. You’ll...