technical support manager

SRAM is seeking an experienced Technical Support Manager to lead and develop our Technical Support operations in Brazil. This role is responsible for managing a high‑performing team, driving operational excellence, overseeing warranty and service processes, and strengthening relationships with customers, retailers, distributors, and business partners. The...

💼 Who we are Founded in 2016, Market Pay is a fast-growing European fintech delivering omnichannel and international payment solutions to merchants and financial institutions. Our mission is simple: make payments seamless, accessible and reliable , everywhere. From in-store and online payments to fully digital and mobile journeys, we design secure, modern...

But what exactly is TOPdesk? At TOPdesk, we help our customers improve the quality of the services they provide. We do this through powerful software and the expertise of a team of specialists. Company Description We are more than 700 employees across nine countries, and we continue to grow with the goal of making service management simpler and more...

DescriptionTier 1 Customer Support SpecialistLocationBrazil | RemoteWhy You Should Join Fluke Reliability?At Fluke Reliability, we help organizations improve asset performance, reduce downtime, and make smarter maintenance decisions through innovative software solutions.As a Tier 1 Customer Support Specialist, you will be the first point of contact for...

About LexisNexis Risk Solutions  LexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.Our platforms process mission‑critical, high‑volume financial data...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Brazil. This is a customer-focused technical support opportunity for an engineer who combines strong troubleshooting abilities with excellent communication skills.You will provide hands-on...

Description Skills & Qualifications  Typically requires field sales experience  Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.  Understanding of TCP/IP, routing protocols, L2/L3 switches   Security...

We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.Job DetailsNo momento da candidatura, não deixe de...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment...

A Nelogica é uma empresa voltada a tecnologia e principalmente inovação dentro do mercado financeiro, está em plena expansão internacional após conquistar a frente tecnológica da bolsa brasileira.Atuamos com um processo seletivo que busca por potencial e pessoas alinhadas à nossa cultura!Neste momento, estamos com posições no nosso time de...

Field Technical SupportDescription -Job Summary• This role is responsible for utilizing advanced technical expertise in critical technology areas or customer groups, resolving complex incidents, and collaborating on cross-technology issues. The role applies the organization's solutions to meet intricate customer needs and designs specialized support...

DescriptionAt Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless...

About LexisNexis Risk Solutions  LexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.Our platforms process mission‑critical, high‑volume financial data...

DescriptionTechnical Support Specialist Location: São Paulo, Brazil (Hybrid — 1 day/week in office)  Employment Type: Full-time, permanent (CLT)    About Cyncly Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. We transform the way customizable products and spaces are imagined, designed, sold,...

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.Due to the dynamic growth, we are excited to invite a Technical Support Engineer with a relevant background...

Location: Brazil   Technical Support Engineer – BIC - iTwin Support Engineer A Technical Support Engineer in the BIC - iTwin space provides expert technical guidance across Bentley products, with a focus on iTwin, iModels, Design Review, CAD synchronisation, cloud-based workflows, and enterprise support scenarios. The role works directly with users and...

ResponsibilitiesAct as the first point of contact for customers and internal users via phone, chat, email, and support portalDiagnose and resolve common product issues using knowledge base articles, runbooks, and standard proceduresCollect and document key information (e.g., issue details, environment, impact, steps to reproduce) to ensure accurate case...

About LexisNexis Risk SolutionsLexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.Our platforms process mission‑critical, high‑volume financial data across...

Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data, and...