technical support manager

ResponsibilitiesAct as the first point of contact for customers and internal users via phone, chat, email, and support portalDiagnose and resolve common product issues using knowledge base articles, runbooks, and standard proceduresCollect and document key information (e.g., issue details, environment, impact, steps to reproduce) to ensure accurate case...

Technical Support EngineerEsta e uma breve descriçao do papel no Mercado Livre.Como Technical Support Engineer no Mercado Livre, você projetará e escalará sistemas inovadores e seguros que resolvem problemas reais e de alto impacto. Trabalhará em um ambiente dinâmico com tecnologia de ponta, aplicando boas práticas de engenharia, modelos próprios de...

Technical Support Engineer – BIC - iTwin Support Engineer A Technical Support Engineer in the BIC - iTwin space provides expert technical guidance across Bentley products, with a focus on iTwin, iModels, Design Review, CAD synchronisation, cloud-based workflows, and enterprise support scenarios. The role works directly with users and global Bentley teams...

About LexisNexis Risk SolutionsLexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.Our platforms process mission‑critical, high‑volume financial data across...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Brazil. As a Technical Support Engineer, you’ll help developers and enterprise customers successfully build and operate products on a rapidly evolving generative AI platform. You’ll...

Teltonika IoT Solutions Brazil is a representative branch of Teltonika IoT Group, which has been creating and manufacturing Internet of Things (IoT) for over 20 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business. By setting new trends, we inspire our partners to change the...

Autuando como Technical Support Analyst você irá: Prestar suporte técnico de nível 1 e 2, oferecendo soluções rápidas e eficazes para os clientes. Atender e resolver incidentes via e-mail, chat e WhatsApp, garantindo uma experiência de atendimento excepcional. Diagnosticar e resolver problemas técnicos, escalando para o time apropriado quando...

Company DescriptionA Blend é uma provedora premium de serviços de IA, comprometida em co-criar impacto real para seus clientes por meio do poder da ciência de dados, inteligência artificial, tecnologia e pessoas. Com a missão de impulsionar visões ousadas, a Blend enfrenta desafios complexos alinhando, de forma fluida, a expertise humana à...

Skills & QualificationsTypically requires field sales experienceAreas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.Understanding of TCP/IP, routing protocols, L2/L3 switchesSecurity products firewalls, IPSec, IDS/IPS, Anti-Spam,...

## JUNIOR TECHNICAL SUPPORTApplylocations: São Paulo, Avenida Francisco Matarazzo Ground and 4th Floortime type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: September 21, 2026 (30+ days left to apply)job requisition id: R100272We help partners understand the changing advertising landscape. Specialising in audience...

About LexisNexis Risk Solutions LexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime. Our platforms process mission‑critical, high‑volume financial data...

Requirements & QualificationsTechnical degree or equivalent experience in Telecommunications, Networking, Information Technology, Electronics, or related fields.Experience in Technical Support, Field Service, Network Support, or Telecommunications.Knowledge of communication and networking equipment.Experience troubleshooting network or communication...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents....

Bilingual Technical Support Engineer (must reside in Florianópolis) WHO WE ARE Duda, the premier website builder for web professionals, marketing agencies and Vertical SaaS companies, serves small businesses through partnerships with major tech and media giants like GoDaddy, TripAdvisor, and ZenBusiness. Duda is a profitable business; our platform has...

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just...

DescriptionHICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX. HICX helps Global 5000 companies to organize and manage their supplier data.The HICX Supplier Management platform enables businesses with thousands of suppliers to efficiently on-board and manage the end-to-end lifecycle of...

Position Overview Job Title: Senior Technical Support Engineer Employment Type: Full-time (Independent Contractor) Work Hours: Monday-Friday, 8-hour workday between 10:00 AM and 7:00 PM US Eastern Time.  Location: Remote Job SummaryBatchData is looking for a Senior Technical Support Engineer to be the primary technical contact for customers and...

Degree or currently pursuing a degree in Information Technology or related fields.Minimum of 3 years of experience in IT technical support.Fluent English.Strong communication skills.Experience with advanced troubleshooting for Windows 10, Windows 11, and macOS.Knowledge of endpoint management using Microsoft Intune, Microsoft Configuration Manager...

Location: LATAM Team: Customer Support Role: Technical Customer Support (LATAM) About Respond.io Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized by G2 and...

Do you like working in teams and running chemical laboratory testing? Are you a Technical Support Engineer looking for an interesting and inspiring opportunity? Join our successful team! A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Partner with...