
Maritime Sales Support Coordinator
4 semanas atrás
Your Mission
As a Sales Support Coordinator, you will support the Americas maritime sales team in achieving revenue and acquisition targets while maintaining high levels of customer satisfaction.
The Inside Sales Coordinator reports to the Vice President of Sales, Americas. You will primarily support the Brazil-based sales team and occasionally assist the North American team.
Main Tasks
- Support Key Account Managers with preparing sales proposals.
- Quote and process less complex customer inquiries, such as for mobile satellite services (MSS).
- Facilitate customer requests to the relevant departments for execution.
- Act as a secondary contact for customers in the absence of the Key Account Manager.
- Prepare, submit, and follow up on sales documentation, including contracts, change orders, vessel transfers, customer questionnaires, and portal management.
- Assist customers with contract registration and manage onboarding processes.
Qualifications & Professional Skills
- Successful experience in B2B sales support or inside sales environments.
- Strong written and verbal communication skills, fluent in Portuguese and English; Spanish fluency is highly desirable.
- Proficiency with Microsoft Office applications such as PowerPoint, Word, Excel, and Dynamics CRM.
- Experience in the maritime industry is preferred but not essential. Knowledge of satellite, network/IP technologies, or IT/telecommunications is advantageous.
Attitude & Interpersonal Skills
- Structured approach to customer service and task management.
- High commitment, energy, and enthusiasm for working with customers and internal teams.
- Ability to take initiative and work independently.
- Active sharing of information and knowledge within the organization.
- Effective engagement with colleagues from diverse cultures and time zones.
- Excellent listening and communication skills to understand customer needs.
- Sense of urgency to support a 24/7 global customer base.
We Offer
- Be part of a market-leading success story eager to further shape the industry.
- Opportunity to gain expertise in sectors where Marlink operates.
- Flexible hybrid work model with home office options.
- Access to Marlink Training Academy for professional and personal development.
Sobre o Grupo Marlink
Marlink é líder de mercado nos setores de navegação, energia, mineração, humanitário e governamental. Projetamos, construímos e gerenciamos redes de tecnologia agnósticas, unificando serviços via satélite, terrestres e digitais em soluções confiáveis.
Nosso portfólio evoluiu para além da conectividade, oferecendo serviços totalmente gerenciados, incluindo redes, cibersegurança, TI e IoT. Entregamos possibilidades em qualquer lugar.
À medida que a Marlink continua a crescer, buscamos um(a) Coordenador(a) de Suporte de Vendas para apoiar nossa equipe comercial na região das Américas, com foco principal na América Latina.
Sua Missão
Como Coordenador(a) de Suporte de Vendas, você apoiará a equipe de vendas marítimas das Américas para atingir metas de receita e aquisição, mantendo altos níveis de satisfação do cliente.
O Coordenador de Vendas Internas reporta-se ao Vice-Presidente de Vendas das Américas. Você dará suporte principalmente à equipe no Brasil, e ocasionalmente à equipe na América do Norte.
Principais Atividades
- Apoiar os Gerentes de Contas-Chave na preparação de propostas comerciais.
- Responder e processar solicitações de clientes menos complexas, como serviços móveis via satélite (MSS).
- Encaminhar solicitações aos departamentos responsáveis para execução.
- Atuar como ponto de contato secundário na ausência do Gerente de Contas-Chave.
- Preparar, enviar e acompanhar documentação de vendas, contratos, ordens de alteração, transferências de embarcações, questionários de qualificação e portais.
- Auxiliar no registro de contratos e gerenciar o onboarding de clientes.
Qualificações e Competências Profissionais
- Experiência bem-sucedida em suporte de vendas B2B ou vendas internas.
- Excelentes habilidades de comunicação em português e inglês; espanhol é desejável.
- Familiaridade com aplicativos Microsoft, como PowerPoint, Word, Excel e Dynamics CRM.
- Experiência na indústria marítima é preferencial, conhecimentos em tecnologias via satélite, redes/IP, TI/telecomunicações são diferenciais.
Atitude e Habilidades Interpessoais
- Abordagem estruturada ao atendimento ao cliente e gestão de tarefas.
- Comprometimento, energia e entusiasmo no trabalho com clientes e equipes internas.
- Iniciativa e autonomia no trabalho.
- Compartilhamento ativo de informações e conhecimentos.
- Capacidade de envolver-se com colegas de diferentes culturas e fusos horários.
- Ótimas habilidades de comunicação e escuta ativa.
- Senso de urgência para dar suporte a uma base de clientes global 24/7.
Oferecemos
- Participar de uma história de sucesso de liderança de mercado, com desejo de moldar o setor.
- Oportunidade de adquirir expertise nos setores de atuação da Marlink.
- Modelo de trabalho híbrido flexível com opção de home office.
- Treinamento profissional e pessoal na Marlink Training Academy.
-
Maritime Sales Support Coordinator
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Marlink Group Tempo inteiroOverview About us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We...
-
Maritime Sales Support Coordinator
Há 5 dias
Rio de Janeiro, Rio de Janeiro, Brasil Marlink Inc Tempo inteiro R$40.000 - R$60.000 por anoAbout usWherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...
-
Tax Coordinator
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil MISC Group Tempo inteiroMISC Group is a world leading provider of international energy-related maritime solutions and services. We are a dynamic, progressive, and innovative global brand that have provided the highest standards of maritime services and solutions to our worldwide clientele for over 56 years. Discover how we deliver sustainable value to our stakeholders.We are...
-
Sales Support
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil HAYS Tempo inteiroMultinacional - Sales Support - Inside sales**Sua nova empresa**Multinacional no segmento de transporte internacional em expansão**Sua nova posição**Atender clientes, prestando informações e esclarecendo dúvidas diversas sobre as propostas enviadas, serviços; Emitir propostas comerciais, via sistema, baseando-se em informações recebidas do time de...
-
Sales Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroSales Support Specialist – M&O Partners (Brazil)Location: Centro, RJ | Industry: Oil & Gas / EnergyAbout the RoleWe are looking for a detail-oriented and proactive Sales Support Specialist to strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities,
-
Sales Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroSales Support Specialist – M&O Partners (Brazil) Location:Centro, RJ | Industry:Oil & Gas / Energy About the Role We are looking for a detail-oriented and proactive Sales Support Specialist to strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities,
-
Sales Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroSales Support Specialist – M&O Partners (Brazil)Location: Centro, RJ | Industry: Oil & Gas / EnergyAbout the RoleWe are looking for a detail-oriented and proactive Sales Support Specialist to strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities,...
-
Sales Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroSales Support Specialist – M&O Partners (Brazil)Location: Centro, RJ | Industry: Oil & Gas / EnergyAbout the RoleWe are looking for a detail-oriented and proactive Sales Support Specialist to strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities, client...
-
Senior Sales Support
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil The Emirates Group Tempo inteiroJob Purpose: Provide a comprehensive administrative, secretarial and sales support to the Manager and the Sales team. Utilize GYM/YM to provide competitive MICE/Retail Group quotes in a timely manner to group agents. Handle the travel & ticketing of in-house corporate client base and provide the required assistance with ticketing support for the trade &...
-
Sales Support Analyst
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiro R$60.000 - R$120.000 por anoSales Support Analyst– M&O Partners (Brazil)Location:Centro, RJ | Industry:Oil & Gas / EnergyAbout the RoleWe are looking for a detail-oriented and proactiveSales Support Analystto strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities, client requests, and...