Global Customer Support Ambassador

2 semanas atrás

São Paulo, Brasil beBeeAdvocate Tempo inteiro

Customer Support Expert Role Our goal is to simplify what small businesses need to do to get more visibility, customer leads and sales. We help them get online and grow their business with low-cost, easy solutions. Key Responsibilities: Respond to a variety of customer queries via different channels, including live chat, email, and phone. Meet or exceed sales & retention targets to ensure the customer experience is maximized. Train our growing customer base in the use of our tools and the technology that supports it. Develop expertise in every aspect of our products & become a true advocate for our customers. Analyze feedback from customers and make suggestions as to how we can improve our service and increase efficiency. Investigate technical issues and provide ideas for fixes.

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