Growth customer success
Há 1 mês
Requisitos e qualificações:
Fez o seu estilo? Então, dê uma olhada nos requisitos para a vaga:
- Habilidade de conectar as necessidades do cliente aos benefícios das nossas soluções;
- Experiência na elaboração de apresentações e demonstração de serviços/produtos;
- Ser motivado(a) e impulsionado(a) pela vontade de obter resultados;
- Capacidade de resolução de problemas;
- Escuta ativa;
- Capacidade analítica para coletar e avaliar dados;
- Buscar construir uma carreira na area de Customer Success.
Você se destaca se tiver algum desses diferenciais:
- Experiência com CRM (Salesforce, Pipedrive, RD Station, HubSpot ou outro);
- Experiência com vendas SaaS;
- Experiência com vendas de Serviços Consultivos;
- Experiência como Customer Success Manager.
Um Growth Customer Success é responsável por ajudar a impulsionar o crescimento do negócio, concentrando-se na retenção de clientes, na expansão do valor dos clientes existentes e no aumento da satisfação do cliente.
As atividades desenvolvidas serão:
- Gestão de contas, entendendo as necessidades, desafios e objetivos dos clientes;
- Realizar reuniões recorrentes, analisar indicadores de desempenho e construir planos de ação personalizados para garantir o sucesso contínuo dos clientes.
- Identificar oportunidades de upselling e cross selling;
- Garantir um processo de onboarding suave;
- Monitorar o progresso dos clientes e garantir que obtenham sucesso;
- Criar e compartilhar tutoriais e convidar clientes para webinars e treinamentos que os ajudem a utilizar as plataformas em todo seu potencial;
- Ser o ponto focal para os clientes, construindo relacionamentos de confiança e longo prazo, entendendo suas necessidades e oferecendo soluções para seus desafios.
- Elaborar e executar estratégias de expansão;
- Trabalhar proativamente para garantir a renovação bem-sucedida dos contratos e a continuidade do relacionamento com os clientes.
-
Customer Success Manager for Growth Team
2 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroCustomer Success Manager for Growth TeamAppsFlyer Ltd. is seeking a skilled Customer Success Manager to join our Growth team. As a key member of this team, you will be responsible for onboarding, training, and problem-solving at scale with a large book of customers across the LATAM & EMEA regions.Main Responsibilities:Onboard and train customers at...
-
Growth Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Tempo inteiroJob Title: Growth Customer Success ManagerAt AppsFlyer, we're looking for a skilled Growth Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for managing mid-market clients' accounts and helping them achieve their goals.Key Responsibilities:Manage client relationships and provide...
-
Customer Success Manager for Growth Team
Há 4 dias
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroWe're looking for a Customer Success Manager to join our Growth team at AppsFlyer Ltd.Key Responsibilities:Onboard, train, and problem-solve at scale with a large book of customers spanning the LATAM & EMEA regions.Provide critical feedback to the business and contribute to AppsFlyer's future success.About the Role:This is a unique opportunity to work with...
-
Customer Success Professional
2 semanas atrás
São Paulo, São Paulo, Brasil Zendesk, Inc. Tempo inteiroCustomer Success ManagerAt Zendesk, Inc., we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a vital role in ensuring our customers achieve their goals and objectives.Key Responsibilities:Develop and execute comprehensive Discovery plans to understand customer needs and pain points.Provide expert...
-
Customer Success Manager, Growth Plus Sao Paulo
2 semanas atrás
São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroAppsFlyer is searching for a Customer Success Manager for our Growth team. Our Growth teams work with AppsFlyer clients at scale, in a 1:Many approach. In this role, you will onboard, train, and problem-solve at scale, with a large book of customers spanning the LATAM & EMEA regions.As a team member of the Growth Customer Success team, you will have a major...
-
Customer Success Manager for Growth Team
2 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroJob Title: Customer Success Manager for Growth TeamAppsFlyer Ltd. is seeking a highly skilled Customer Success Manager to join our Growth team. As a key member of our team, you will be responsible for managing mid-market clients' accounts, providing technical, business, support, and product expertise to ensure their success.Key Responsibilities:Manage client...
-
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroAppsFlyer Ltd. is seeking a Customer Success Manager to join our Growth team. This role involves onboarding, training, and problem-solving at scale, with a large customer base spanning the LATAM & EMEA regions.As a team member of the Growth Customer Success team, you will have a significant impact on AppsFlyer's future success by providing critical feedback...
-
São Paulo, São Paulo, Brasil Appsflyer Ltd. Tempo inteiroAt AppsFlyer Ltd., we are seeking a skilled Customer Success Manager to join our Growth team. As a key member of our team, you will be responsible for onboarding, training, and problem-solving at scale with a large book of customers spanning the LATAM & EMEA regions.Our Growth teams work closely with AppsFlyer clients to drive success and growth. In this...
-
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroCustomer Success Manager Role OverviewAt AppsFlyer Ltd., we're seeking a Customer Success Manager to join our Growth team. This role involves working closely with clients at scale, adopting a 1:Many approach. As a Customer Success Manager, you will be responsible for onboarding, training, and problem-solving with a large book of customers across the LATAM &...
-
São Paulo, São Paulo, Brasil Appsflyer Ltd. Tempo inteiroBRL 80.000 - 120.000At AppsFlyer Ltd., we are seeking a Customer Success Manager for our Growth team. Our Growth teams work with clients at scale, in a 1:Many approach. In this role, you will onboard, train, and problem-solve at scale, with a large book of customers spanning the LATAM & EMEA regions.As a team member of the Growth Customer Success team, you...
-
Growth Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Tempo inteiroJob DescriptionAs a Growth Customer Success Manager at AppsFlyer, you will be responsible for managing mid-market clients' accounts on all levels, providing them with the necessary support and guidance to achieve their goals.Key Responsibilities:Manage client relationships and provide ongoing support to ensure client successWork on process optimization and...
-
Customer Success
5 meses atrás
Sao Paulo, Brasil Hostinger Tempo inteiroBecome part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life. We are looking for an...
-
Customer Success Strategist
3 semanas atrás
São Paulo, São Paulo, Brasil Zendesk Tempo inteiroJob DescriptionUnlock Customer Success with ZendeskWe're seeking a highly skilled Customer Success Specialist to join our team at Zendesk. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesCustomer Onboarding: Collaborate with customers to define project...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Zendesk, Inc. Tempo inteiroCustomer Success ManagerAt Zendesk, we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a critical role in ensuring our customers achieve their goals and derive maximum value from our products.Key Responsibilities:Develop and execute tailored engagement strategies to drive customer success and...
-
Customer Success Manager
Há 7 dias
São Paulo, São Paulo, Brasil Zendesk, Inc. Tempo inteiroAt Zendesk, Inc., we're looking for a Customer Success Manager to join our Global Scaled Customer Success organization.As a key member of our team, your responsibility will be to work closely with customers across different sizes and segments, delivering personalized engagements through comprehensive Discovery and expert Recommendations.We're committed to...
-
Growth Customer Success
3 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Alest Consultoria Tempo inteiroUm Growth Customer Success é responsável por ajudar a impulsionar o crescimento do negócio, concentrando-se na retenção de clientes, na expansão do valor dos clientes existentes e no aumento da satisfação do cliente. As atividades desenvolvidas serão: Gestão de contas, entendendo as necessidades, desafios e objetivos dos clientes; Realizar...
-
Growth Customer Success
4 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Alest Consultoria Tempo inteiroUm Growth Customer Success é responsável por ajudar a impulsionar o crescimento do negócio, concentrando-se na retenção de clientes, na expansão do valor dos clientes existentes e no aumento da satisfação do cliente. As atividades desenvolvidas serão: Gestão de contas, entendendo as necessidades, desafios e objetivos dos clientes; Realizar...
-
Growth Customer Success
2 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Alest Consultoria Tempo inteiroUm Growth Customer Success é responsável por ajudar a impulsionar o crescimento do negócio, concentrando-se na retenção de clientes, na expansão do valor dos clientes existentes e no aumento da satisfação do cliente. As atividades desenvolvidas serão: Gestão de contas, entendendo as necessidades, desafios e objetivos dos clientes; Realizar...
-
Growth Customer Success Manager
5 meses atrás
Sao Paulo, Brasil Talkdesk Tempo inteiroAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our...
-
Growth Customer Success
4 semanas atrás
São Paulo, Brasil Alest Consultoria Tempo inteiroUm Growth Customer Success é responsável por ajudar a impulsionar o crescimento do negócio, concentrando-se na retenção de clientes, na expansão do valor dos clientes existentes e no aumento da satisfação do cliente. As atividades desenvolvidas serão: Gestão de contas, entendendo as necessidades, desafios e objetivos dos clientes; Realizar...