Access Center Supervisor
2 semanas atrás
Join to apply for the Access Center Supervisor role at Inside Higher Ed The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here Is What We Offer Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us Under the direction of the Director of Patient Access the Access Center Supervisor manages the on-site Howard employed staff and serves as a liaison to Emerging Global Services Inc. staff. The Supervisor ensures that full registration protocols are followed. The Supervisor is the first escalation point to customer service concerns. Duties Conduct morning huddles Escalate scheduling or clinical concerns during the FPP ops huddle Audit access center staff to ensure they follow Ambulatory Access Guidelines and NAHAM full registration protocols Monitor referrals from Federally Qualified Health Center partners Report outstanding referrals to division Chiefs and Access Center Director Work with schedulers to manage and reduce pre-registration denials by following NAHAM Access standards Monitor Sharpen Access Dashboards Conduct training for entry level registration and scheduling staff Track KPIs for the Access Team Qualifications Education: High School Diploma Required. Associate’s degree, CHAA or CPC certification or equivalent preferred. Experience: 3-5 years’ experience in an Academic Medical Center. 1-2 years supervisory or team lead experience in an Academic Medical Center Certification: National Association of Health Care Access Management (NAHAM) CHAA or CHAM eligible Compliance Salary Range Disclosure Expected Pay Range: $70,000 to $75,000 Seniority levelMid-Senior level Employment typeFull-time Job functionManagement and Manufacturing Industries: Online Audio and Video Media Referrals increase your chances of interviewing at Inside Higher Ed by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Access Center Supervisor
3 semanas atrás
Rio de Janeiro, Brasil InsideHigherEd Tempo inteiroThe Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: - Health &...
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Access Center Supervisor
4 semanas atrás
Rio de Janeiro, Brasil Inside Higher Ed Tempo inteiroJoin to apply for the Access Center Supervisor role at Inside Higher Ed The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we...
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Access Center Supervisor
3 semanas atrás
Rio de Janeiro, Brasil InsideHigherEd Tempo inteiroThe Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health &...
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Rio de Janeiro, Brasil Empregos RJ Tempo inteiroParticipe da nossa comunidade no Whatsapp e receba centenas de oportunidades de empregos, espalhadas por todo o estado do Rio de Janeiro, TODOS OS DIAS! Conheça agora mesmo, clicando aqui e participe! Conheça também nosso canal no youtube clicando aqui! Cargo: Supervisor de Call Center Ativo – Centro RJ Atribuições: (adsbygoogle = || []).push({});...
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