Technical Support Specialist

4 semanas atrás


São Paulo SP, Brasil beBeeTroubleshooting Tempo inteiro

Job Overview:

We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for installing diagnostic imaging equipment, troubleshooting issues, and providing technical assistance to customers.

Main Responsibilities:

  • Installation of diagnostic imaging equipment at customer sites
  • Troubleshooting, maintenance, and updates of designated product modalities under supervision
  • Attend service training courses and complete the professional certificate to build competence in technical assistance
  • Escalate situations when customer satisfaction is compromised and ensure contractual obligations are met
  • Perform other tasks assigned by supervisors

Required Skills and Qualifications:

  • Technical associate's degree or above
  • Familiarity with diagnostic imaging equipment principles and structures
  • Strong IT, Microsoft Office, and Networking Infrastructure skills
  • Able to find and troubleshoot faults in the field
  • Excellent communication, coordination, and customer-oriented service skills
  • Valid driving license and good driving record

Key Competences:

  • System installation
  • System configuration and debugging
  • Troubleshooting
  • Replacement of spare parts
  • On-site training

About Us:

We value our employees' expertise and strive to create a supportive work environment that fosters growth and development. If you're passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this exciting opportunity.


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