Corporate Travel Assistant

**ABOUT POGUST GOODHEAD**
Pogust Goodhead is a unique partnership between British, Brazilian and American lawyers, with particular expertise in group litigation and is currently managing some of the largest claims in English legal history, including claims against various vehicle manufacturers arising from the diesel emissions scandal. The firm is also at the cutting-edge of group consumer claims, representing thousands of affected clients throughout Europe and across the globe.
Pogust Goodhead, formerly known as SPG Law, has grown globally, expanding out of its London offices into Europe and the United States. See our website for more information about our firm.
**Why is this role crucial for Pogust Goodhead?**
This is an excellent opportunity for an assistant with previous experience with travel management to join a growing company. The person in this position will support our operations, granting our collaborators the best options for their travels. We are therefore seeking passionate people to join our team
**Requirements**:
**Role responsibilities and core competencies**
- Coordinate all Domestic and International travel arrangements including booking of flights, hotels, rental car, etc.
- provide advice on business trips, passing on information about necessary documentation, time zone, vaccinations, etc;
- Serve as a liaison between the client and travel company, handling issues that arise during travel
- Arrange for transfers between airports, hotels, offices, etc.
- Resolve complaints made by the client or staff members of the travel company
- Track and reconcile travel expenses.
- Record travel activities to ensure they comply with the company travel policy.
- Provide guidance to employees on travel documents, insurance, and travel laws.
**What you'll bring to Pogust Goodhead**
**Essential**
- Fluency in English
- Proven customer service experience
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Ability to work independently and with a team
**Desirable**
- Previous experience working in the travel industry
- Experience with booking software, such as Sabre or Travelport
**Benefits**
**Pogust Goodhead employee commitment**
At Pogust Goodhead we believe in championing personal growth and achievements, but first and foremost, we are also a team, and a team is strongest when everyone feels that they are supported and valued as individuals.
We know that our team are the heart of Pogust Goodhead and that is why we make the following commitment to all our people:
To be a meritocracy with a fair and transparent pay review process
To offer opportunities for internal promotion
To provide everyone with a fair and structured performance review process
To provide a learning environment that supports its employees in becoming experts in their roles
To give all Pogust Goodhead's people opportunities to influence and improve how we work
Our commitment to building an inclusive workplace
Pogust Goodhead is an equal opportunities employer who believes passionately that our team should represent the diversity of the clients that we support. We are committed to providing a place of work that provides fair and equal career growth and learning opportunities to all its employees. We do not tolerate discrimination of any kind within our company and we celebrate creating a culture offering opportunity for all, regardless of race, culture, gender, age, sexual orientation, socio economic background, disability, or religious beliefs.

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