Enterprise Operations Technical Content Lead

Há 4 horas


São Paulo, Brasil ibm Tempo inteiro
Introduction

The Corporate Social Responsibility (CSR) team drives education and social impact initiatives. IBM SkillsBuild for Academia is a programmatic approach that prepares students for the workforce by providing them with access to cutting-edge technology and pathways to emerging tech careers.

At IBM, we believe technology shapes the world, and we are a catalyst for that innovation and creativity. We are on the forefront of groundbreaking change – improving businesses, society, and the human condition. As a leader in Hybrid Cloud and AI, we are leading the charge in a world-wide digital transformation.

When you join IBM, you join a culture of openness, collaboration, and trust. You join a team of IBMers who are helping technology support a positive global transformation. So join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life.

Your Role and Responsibilities

As a Technical Content Lead, you will be responsible for developing technical training including concepts and hands-on lab exercises related to data analytics, machine learning, and AI. The primary target audience for the training will be university students and faculty.

Key Responsibilities:

  • Define and develop comprehensive content strategy and training pathways in collaboration with subject matter experts in cross-functional teams.
  • Develop and publish materials related to key concepts and hands-on exercises using case studies and interesting examples that resonate with students.
  • Leverage and enhance existing materials as appropriate for university audiences.
  • Apply instructional design principles and pedagogical strategies to ensure that content is accessible and effective for a global audience, including diverse skill levels (beginner to advanced).
Required Technical and Professional Expertise
  • Strong proficiency in written and spoken English.
  • Solid experience designing and developing IT or technical training materials and content including creating instructor-led materials, e-learning modules, hands-on lab exercises, simulations, knowledge assessments, and other training materials.
  • Solid experience in one or more of the following: Python coding, creating Jupyter notebooks, and using libraries (NumPy, Pandas, langchain, etc.).
  • Experience working with tools like Ollama and Large Language Models (LLMs).
  • Solid experience working knowledge of eLearning development tools such as Articulate Storyline/Rise, Adobe Captivate, or Camtasia.
  • Ability to apply adult learning and instructional design principles to design and develop curriculum pathways for relevant audience.
  • Ability to collaborate with senior subject matter experts (SMEs), instructional designers, and multiple business stakeholders to create accurate, practical, and engaging curriculum content.
  • Ability to manage multiple priorities and work across timezones.
  • Ability to work independently and deliver high-quality work.
Preferred Technical and Professional Expertise
  • Experience with CSR.
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