Front Office

3 semanas atrás


São Paulo, Brasil Accor Hotels Tempo inteiro

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description

Main Duties:

Administration
  • Liaise with different departments for smooth and coordinated work.
  • Ensure that the team members adhere to the Human Resource policies.
Customer Service
  • Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
  • Train the Reception team.
  • Perform tasks as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely manner to ensure customer satisfaction.
Operational
  • Maintain and improve the department’s efficiency through training and development of the team.
  • Ensure seamless cooperation with all related departments to meet appropriate service delivery standards.
  • Ensure that the reception team is fully aware of their roles and carry out duties conforming to the Procedure Manual.
  • Display a proactive approach in implementing initiatives to improve service in all areas.
  • Handle additional responsibilities as delegated by Management.
  • Ensure quality in all aspects of the job.
  • Maintain records of all banquet functions in the hotel.
  • Liaise with other departments for effective resolution of day-to-day administrative and operational issues.
  • Supervise and monitor the activities of reception ensuring quality customer service.
  • Maintain the Front Office log book and shift reports.
  • Ensure all guests receive a swift, smooth, professional, and friendly check-in and check-out.
Personnel
  • Accept responsibility.
  • Demonstrate self-confidence, motivation, drive, and tenacity.
  • Enhance organizational performance.
  • Clearly delegate tasks and responsibilities.
  • Think strategically, inductively, and creatively.
  • Recognize and acknowledge other people’s ideas.
Other Duties
  • Ensure cleanliness of all areas under the Front Office, including the Lobby, corridors, main staircase, and drive away.
  • Assist other departments in case of emergency.
Occupational Health & Safety

Employee Responsibility

All employees must safeguard their health and safety, and the health and safety of others, in the workplace.

Replacement and Temporary Mission:

Be ready and responsible for any job assigned by Management.

#J-18808-Ljbffr

  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job OverviewThe Front Office Supervisor is a key member of the hotel team, responsible for ensuring seamless day-to-day operations at the front desk. This role involves leading the front desk team, supporting receptionists, and providing exceptional guest service.Key ResponsibilitiesCollaborate with the Duty Manager to maintain efficient front office...

  • Front Office Mitarbeiter

    4 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Unsere StellenbeschreibungWir suchen eine engagierte und freundliche Person, die sich für die Gästebetreuung im Front Office begeistert. Als Front Office Mitarbeiter werden Sie Teil unseres internationalen Teams und unterstützen unsere Gäste bei der Check-in- und Check-out-Abwicklung. Sie werden sich um die Gewährleistung eines reibungslosen...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Overview:A dynamic and results-driven Front Office Manager is sought to lead our Rooms division with a focus on delivering exceptional guest experiences. Reporting to the Hotel Manager, the successful candidate will be responsible for overseeing all aspects of front office operations, ensuring seamless service delivery, and fostering a positive work...

  • Front Office Supervisor

    3 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Front Office Executive

    4 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    We are seeking a dynamic and customer-focused Front Office Executive to join our team. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring exceptional service from arrival to departure. Key Responsibilities: Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures,...

  • Front Office Team Member

    4 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Front Office Team MemberJob Summary:Accor Hotels is seeking a highly motivated and organized Front Office Team Member to join our team. As a Front Office Team Member, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment...

  • Front Office Supervisor

    3 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    Company Description Novotel, ibis & Adagio Fujairah hotels are located a few minutes away from the city's landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped...


  • São Paulo, Brasil Accor Hotels Tempo inteiro

    Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Description:The Front Office Supervisor is responsible for overseeing the day-to-day operations of the Front Desk. This involves leading a team to ensure smooth Reception operations and assisting Receptionists in their tasks. As a key member of the hotel team, the Front Office Supervisor plays a crucial role in ensuring that all guests receive a warm...

  • Front Office Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Soho House & Co. Tempo inteiro

    **Overview**Soho House & Co. is seeking a seasoned professional to oversee the Front Office operations, ensuring a seamless and personalized experience for our members and guests. The successful candidate will be responsible for managing a high-volume, elevated boutique property with a keen eye for detail and a passion for delivering exceptional...

  • Front Office Coordinator

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    We are a worldwide leader in hospitality, dedicated to welcoming and empowering our team members to grow and learn every day.At Accor, work brings purpose to your life, and you can continue to explore our limitless possibilities.Main Responsibilities:Administration: Liaise with different departments for smooth and coordinated work.Customer Service: Supervise...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job DescriptionMondrian is a unique hospitality experience that combines innovative design and progressive programming to create a "must-visit" destination for locals and travelers alike.As a key member of our team, you will be responsible for overseeing and directing all aspects of front office operations, ensuring the smooth running of the department and...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Accommodation and Amenities ManagerRole Summary:Accor Hotels seeks a highly skilled and customer-focused Accommodation and Amenities Manager to join our Front Office team at Novotel & ibis Sydney Darling Harbour. As a key member of our team, you will be responsible for delivering exceptional customer service, managing guest accounts, and ensuring seamless...

  • Front Office Duty Manager

    3 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    Nestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern and contemporary 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick Hotel Jumeirah Beach...

  • Front Office Duty Manager

    3 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    Company Overview: Nestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern and contemporary 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick...

  • Front Office Manager Lead

    1 semana atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Accor Hotels, a leading hospitality company in the Arts District of downtown Dallas, is seeking an experienced Front Office Manager to lead its Rooms Division Operations.About UsFairmont Dallas offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. With a rich history spanning over 50 years, Fairmont Dallas has been...

  • Front Office Representative

    4 semanas atrás


    São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

    Job Summary:We are seeking a skilled and friendly Guest Services Associate to join our team at Hilton Worldwide, Inc. As a Guest Services Associate, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Provide exceptional guest service and respond to guest inquiries in a...

  • Front Office Representative

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryThis role offers a unique opportunity to provide exceptional customer service and create memorable experiences for our guests.We are seeking a skilled and friendly Front Office Agent to join our team at Fairmont Sonoma Mission Inn and Spa.ResponsibilitiesGuest ExperienceWelcome guests warmly and professionally, setting the tone for a memorable...

  • Front Office Team Member

    3 semanas atrás


    São Paulo, Brasil Accor Hotels Tempo inteiro

    Salary: £12.20/hourApplicants with current right to work in the UK What is in it for you: ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dining, shopping and more) Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Hotel discounts for your Friends and Family Training & Development...


  • São Paulo, Brasil Jobbol Tempo inteiro

    Empresa de Tecnologia da Informação admite Desenvolvedor Front-End em São Paulo para atuar em Tempo integral, A combinar.. Atuar em time Scrum com foco principal em desenvolvimento front-end/UX. Entender as necessidades do cliente. Auxiliar na definição dos requisitos para criação de interfaces/experiência de usuário. Participar ativamente do...