Relationship Builder

Há 14 horas


Brazil beBeeSuccess Tempo inteiro

Client Success Manager Position This is a client-facing role that requires excellent communication skills and the ability to build strong relationships with agency clients. The ideal candidate will have previous experience in sales or lead generation and be able to interpret data to turn insights into clear actions. Main Responsibilities: Be the main point of contact for each clinic client. Communicate daily via calls, emails, and texts, keeping clients informed before they have to ask. Provide clear updates on campaign performance, next steps, and upcoming improvements. Build trust through responsiveness, proactivity, and transparency. Lead new clients through setup: ensuring tracking, GoHighLevel, and campaigns are properly configured. Set expectations around timelines, deliverables, and what strong performance looks like. Ensure a smooth and confident start to each new client relationship. Review ad and funnel performance daily, track metrics like CPL, leads generated, bookings, show rate, and conversion rate. Identify drops or issues early and diagnose potential causes. Suggest actionable fixes: whether it's a follow-up tweak, schedule adjustment, or new messaging. Communicate findings and improvement plans to the right team members (media buyers, appointment setters, etc.). Ensure changes are executed effectively and followed through. You Will Own: Client performance metrics (leads, bookings, show %, close %). Client satisfaction, retention, and renewal rates. Proactive, fast communication and problem-solving. Strategic understanding of marketing and sales processes, connecting data insights to business outcomes. We Are Looking For: Previous experience in sales or lead generation. Strong communication and organizational skills. Ability to interpret data and turn insights into clear actions. A proactive, solution-oriented mindset. Comfort working with multiple clients and priorities in a fast-paced environment. A team player who collaborates well across departments.



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