Life Sciences Customer Success Advocate
Há 8 horas
About the Role As a specialist in customer success, you will play a pivotal role in helping users get the most value from their subscription by providing support to professors at leading universities. Your key responsibilities include conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage, delivering product awareness sessions across existing customer universities and research institutes, growing engagement through presentations at exhibits and conferences, and onsite customer visits. Key Responsibilities: Conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage. Delivering product awareness sessions across existing customer universities and research institutes. Growing engagement through presentations at exhibits and conferences, and onsite customer visits. You will work closely with sales, product, and marketing teams to ensure smooth implementation support and consistent usage of our resources. A strong passion for remote relationship-building and excellent communication skills are essential for this role. Requirements A Master's degree or PhD in Life Science disciplines is preferred. 1-3 years of experience in customer-facing roles is desired. Fluent English communication skills. Knowledge of education market trends and challenges in assigned content areas, such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. Strong interpersonal skills and a passion for building long-term relationships.
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Life Sciences Customer Success Advocate
1 dia atrás
Porto Alegre, RS, Brasil beBeeCustomerSuccess Tempo inteiroAbout the Role As a specialist in customer success, you will play a pivotal role in helping users get the most value from their subscription by providing support to professors at leading universities. Your key responsibilities include conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage,...
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Enterprise Customer Success Manager
2 semanas atrás
Porto Alegre, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing. We are hiring an...
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Manager, Customer Success Engineers
3 semanas atrás
Porto Alegre, Brasil Palo Alto Networks Tempo inteiroOur Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Consultor Customer Success Iii
Há 5 dias
Porto Alegre, Brasil Vem Pra Vivo Tempo inteiroVaga para Consultor de Customer Success III alocada em Porto Alegre/RS que visa atender clientes do segmento B2B através da gestão de relacionamento, gestão de crises, uso de metodologias ágeis, conhecimento de IOT, CYBER e DIGITAL e jornada do Customer Success. O profissional dessa vaga será responsável pelo atendimento Pós Vendas de uma carteira...
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Senior Customer Advocate
Há 8 horas
Porto Alegre, Brasil beBeeCustomerSuccess Tempo inteiroJob Opportunity We are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst. This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers. The successful candidate will combine technical expertise,...
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Senior Customer Advocate
Há 4 dias
Porto Alegre, Brasil Bebeecustomersuccess Tempo inteiroJob OpportunityWe are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst.This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers.The successful candidate will combine technical expertise, analytical...
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Customer Success Manager
2 semanas atrás
Porto Alegre, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe're hiring a...
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Customer Success Engineer
2 semanas atrás
Porto Alegre, Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $1,500 - $2,000 USD Along with our partner, we're looking for a talented Customer Success Engineer able to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great experiences...
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Porto Alegre, Brasil Bebeecustomer Tempo inteiroLife Sciences Professional: Opportunity to Accelerate Scientific Research and Education JoVE, a leading producer of video solutions, is dedicated to improving scientific research and education.Our mission has led millions of scientists, educators, and students to use our platform for their research, teaching, and learning purposes.The Role This position...
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Customer Success Analyst
Há 10 horas
Porto Alegre, Brasil Easyhub Tempo inteiroCustomer Success Analyst Location: Remote, Brazil Work Schedule: Monday to Friday, with bi-weekly weekend on-call rotations Department: Customer Success Reports To: Customer Success Manager Job Type: Full-time Base Salary Range: R$***** – R$***** BRL / month Additional Payment for Weekend On-Call