High-Performance Technical Support Specialist

Há 2 dias


Recife, Brasil beBeeTechnicalApplication Tempo inteiro

Job Title: Technical Application Specialist

About the Role

This is an exciting opportunity for a skilled technical professional to join our team as a Technical Application Specialist. In this role, you will be responsible for providing high-level technical support and maintenance for a portfolio of business-critical applications.

Key Responsibilities

The successful candidate will have experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments. You will be responsible for:

  • Troubleshooting incidents, service requests, and change requests in a timely manner to ensure minimal business disruption.
  • Monitoring application health, performance, and integrations to identify potential issues before they occur.
  • Servicing end users across multiple countries and languages with high-quality service and clear communication.
  • Maintaining documentation, audit trails, and compliance with regulatory and security standards.
Required Skills & Experience

To succeed in this role, you will need:

  • Experience working with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
  • Strong troubleshooting and analytical skills to resolve complex technical issues.
  • Knowledge of SQL, Windows, Azure, and integration platforms.
  • Able to work collaboratively with global teams and support users in multiple regions.
Preferred Qualifications

We are looking for candidates who possess:

  • Experience with cloud-based solutions and real-time production monitoring.
  • Knowledge of compliance and regulatory requirements in manufacturing.

In return for your expertise, we offer a competitive compensation package and opportunities for career growth and development.



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