
High-Performance Technical Support Specialist
Há 2 dias
Job Title: Technical Application Specialist
About the RoleThis is an exciting opportunity for a skilled technical professional to join our team as a Technical Application Specialist. In this role, you will be responsible for providing high-level technical support and maintenance for a portfolio of business-critical applications.
Key ResponsibilitiesThe successful candidate will have experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments. You will be responsible for:
- Troubleshooting incidents, service requests, and change requests in a timely manner to ensure minimal business disruption.
- Monitoring application health, performance, and integrations to identify potential issues before they occur.
- Servicing end users across multiple countries and languages with high-quality service and clear communication.
- Maintaining documentation, audit trails, and compliance with regulatory and security standards.
To succeed in this role, you will need:
- Experience working with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
- Strong troubleshooting and analytical skills to resolve complex technical issues.
- Knowledge of SQL, Windows, Azure, and integration platforms.
- Able to work collaboratively with global teams and support users in multiple regions.
We are looking for candidates who possess:
- Experience with cloud-based solutions and real-time production monitoring.
- Knowledge of compliance and regulatory requirements in manufacturing.
In return for your expertise, we offer a competitive compensation package and opportunities for career growth and development.
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