
Aftersales Manager
3 semanas atrás
Provide solutions for NEV technical issues (battery, motor, charging systems, autonomous driving).Timely troubleshoot customer problems during product usage.Fault Diagnosis & Maintenance:
Diagnose NEV failures and assist after-sales teams in repair/debugging.Technical Training:
Conduct regular technical training for dealers/after-sales teams.Develop training materials and technical documentation.Job RequirementsEducation:
College degree or above in Automotive, Mechatronics, Electrical Engineering, or related fields.Work Experience:
Minimum 1 year experience in NEV (New Energy Vehicle) or automotive after-sales service.Candidates with EV technical support/maintenance experience preferred.Technical Skills:
Proficient in NEV core technologies:
Battery Management System (BMS), electric drive systems, charging technology.Skilled in NEV fault diagnosis, maintenance, and debugging processes.Solid knowledge of electrical/mechanical principles for troubleshooting.Communication:
Strong coordination and communication skills with clients and teams.Learning Ability:
Quick learner with passion for mastering new technologies/products.Additional DetailsSeniority level:
Mid-Senior levelEmployment type:
Full-timeJob function:
Customer ServiceIndustries:
Motor Vehicle Manufacturing, Wholesale Motor Vehicles and Parts, Retail Motor Vehicles#J-18808-Ljbffr
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