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Digital Customer Success Associate
4 meses atrás
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Help to minimize the risks and spot opportunities for growth. Responding to requests from Self-Service customers Active involvement in improvements around Self-Service (process/customers) with a help from more experienced colleagues Work closely with internal teams to drive continuous improvement in lead quality and conversion rates (both from Marketing to SS and from SS to Sales) Analyzing data from SS customers, using it to distinguish potential out of SS customers and preparing those leads for the Sales department.
Requirements
Proficiency in English is required for this role Hybrid work model ( days at the office) Proactive and willing to learn and growth in this position