Senior Specialist, Business Development
Há 6 dias
Senior Specialist, Business Development Do you like to deal with different stakeholders? Are you always looking for process improvements and excited by automation technology and its prospects for the workplace of the future? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Specialist, Business Development.
Western Union powers your pursuit.In this critical role, you will be responsible for supporting the BDM in the effective management of our agent network, customer relationship and our profitability.
You will help the BDM with optimum market penetration, share and presence of Western Union, achievement of annual transactions, revenue, and profit targets as well as network development targets and the introduction of new products.
Role Responsibilities Implementation and management of the business model for our own stores.Implementation and Management of the NPS System.
Structuring the CRM responsible for implementing the customer's 360 view,offers, governance, policy and results.
Survey of opportunities and development of commercial actions to leverage product sales.
Development of efficiency projects to reduce costs in the area.
Creation and dissemination of business content to train managers and consultants.
Analysis and management of customer complaints.
Role Requirements Bachelor's degree.
Experience in Customer experience.
Understanding of Foreign exchange volatility, global and country economic trend.
Attention to detail and problem-solving.
Teamwork attitude.
Advanced English is required.
We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.
We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.
More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package.
If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ).Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Brazil-specific benefits include: Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and examsLife insurance Food voucherMeal voucherWe are passionate about diversity.
Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.
We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.#LI-YA1 Estimated Job Posting End Date:
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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