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Network Support Analyst

3 meses atrás

Barueri, São Paulo, Brasil Promon Logicalis Tempo inteiro

Descrição do cargoAtuar em fila de atendimento de requisições e incidentes prestando suporte técnico.
Elaborar procedimentos e realizar configurações de rotina e mais aprofundadas em infraestrutura.
Estar disposto a aprender novas tecnologias como mapear problemas e resolver problemas.
Mapear/documentar procedimentos técnicos, topologias e manuais técnicos.
Atuar em demandas em horários extras caso necessário, participar de plantões pontuais e ter disponibilidade para viagens.
Ter conhecimento avançado em Balanceadores de Carga BIG IP F5.

Modelo de trabalho:

escala 8x5, Turno 2Destacamos que todas as nossas vagas estão abertas ao público PcD
QualificaçõesPossuir perfil multi disciplinar (Networking) e estar disposto a ampliar seus conhecimentos em outras tecnologias.

Possuir boa comunicação, inquietude em se desenvolver e ter um senso de trabalho de equipe aguçado.
Ter senso critico para detectar situações em que envolvam escalonamentos técnicos.
ITIL (Desejável)101 (Requerido)201 (Desejável)Inglês / Espanhol intermediário para interação com fabricante