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Technical Consultant SR SERVICENOW
3 meses atrás
Educação Bacharelado em Ciência da Computação ou áreas afins.
CSA em implementação ServiceNow CIS em implementação de módulos ServiceNow Diferencial
3 anos de experiência em implantação ServiceNow como desenvolvedor, administrador e especialista em implementação.
Experiência comprovada em implementações de ServiceNow, atuando como Desenvolvedor.
3-5 anos de experiência no desenvolvimento de programação JavaScript, CSM, gerenciamento de serviços de TI ou outras tecnologias relacionadas. Qualificações desejadas Certificação em Desenvolvedor ServiceNow, Especialista em Implementação Conhecimento prático dos módulos ServiceNow CSM, ITSM, ITOM, ITBM Compreensão completa dos processos de suporte ao cliente/ITIL/ITSM Inglês Intermediário /n Desenvolver e manter integrações entre ServiceNow e outros aplicativos externos. Compreensão de como otimizar o modelo e as estruturas de dados do ServiceNow, propondo e aplicando padrões e convenções de codificação entre as equipes de desenvolvimento Uma sólida experiência de desenvolvimento do ServiceNow. Participe ou lidere workshops de design, atividades de desenvolvimento e testes com o cliente para fornecer uma solução escalável e preparada para o futuro, adequada ao ecossistema do cliente. Trabalhe lado a lado com os administradores da plataforma ServiceNow, especialistas em integração e desenvolvedores para dimensionar a plataforma ServiceNow em termos de desempenho, escalabilidade, disponibilidade e otimização. Fornece melhores práticas técnicas, padrões e suporte de design para projetos de integração complexos. Manter-se atualizado sobre desenvolvimentos/lançamentos de produtos para fornecer orientação a administradores e desenvolvedores. Fornece orientação e consultoria para desenvolvedores do ServiceNow, analistas de negócios e especialistas em implementação. Atuará em projetos de implantação, configurações e sustentação da plataforma ServiceNow em seus diferentes módulos (em especial ITSM, CSM, ITOM), desenvolvendo e customizando as aplicações conforme as necessidades dos usuários, com o objetivo de otimizar a eficiência operacional, tendo conversas recorrentes com o cliente para levantamento de requisitos; Responsável pelo processo de desenvolvimento do projeto, configuração do ambiente de negócios; Realizará processos de integrações; Resumo da posição A função do Desenvolvedor é o desenvolvimento na plataforma ServiceNow, participar ativamente e apoiar nossas iniciativas de negócios, construindo soluções de integração confiáveis, eficientes e escaláveis usando as plataformas de integração ServiceNow.
O ServiceNow Developer SR está envolvido no desenvolvimento do projeto e no auxílio a arquitetura de integrações complexas em todos os níveis, desde o NowPlatfform passando por outros produtos, desde a configuração interna da plataforma central personalizada, até integrações, automações e orquestrações.