Empregos atuais relacionados a Customer Success Manager - São Paulo São Paulo, Estado de São Paulo - Sky Consulting Inc.
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Genesys Tempo inteiroAbout the RoleAt Genesys, we're seeking a highly skilled Customer Success Manager to join our Global Customer Success Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through proactive engagement and strategic planning.Key ResponsibilitiesCollaborate with cross-functional...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Amorim Tempo inteiroAbout Amorim Law FirmAmorim Law Firm is a boutique law office and consultancy specializing in International Law, providing international solutions for individuals and businesses who believe in a world without borders.Job DescriptionWe are seeking a highly skilled Customer Success Manager to lead our customer success efforts and drive business growth. As the...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Alpaca Tempo inteiroAbout the RoleAs a Customer Success Manager at Alpaca, you will be the primary point of contact for our B2B/enterprise customers, responsible for driving healthy and long-lasting relationships with key contacts throughout the customer lifecycle. This includes ensuring customer satisfaction, retention, and success, as well as managing escalations and...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Amorim Tempo inteiroAbout Amorim Law FirmAmorim Law Firm is a boutique law office and consultancy specializing in international law, providing global solutions for individuals and businesses who believe in a world without borders.Our MissionWe strive to deliver exceptional legal services, fostering long-term relationships with our clients and partners.Job SummaryWe are seeking...
-
Customer Success Manager
1 semana atrás
São Paulo, São Paulo, Brasil Wellhub Tempo inteiro{"h3":{"text":"Unlock Your Potential in Customer Success"}},At Wellhub, we're on a mission to revolutionize corporate wellness. As our Customer Success Manager, you'll play a pivotal role in driving engagement and retention for our Enterprise customers. Your expertise will help us deliver exceptional experiences, fostering a culture of trust and loyalty.Key...
-
Portfolio Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil ServiceNow Tempo inteiroAbout the RoleWe are seeking a highly skilled Portfolio Success Manager to join our team at ServiceNow. As a Portfolio Success Manager, you will play a critical role in ensuring our customers achieve their business outcomes and maximize the value of their ServiceNow investment.Key ResponsibilitiesCustomer Advocacy: Act as a trusted advisor to our customers,...
-
Senior Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Iron Mountain Tempo inteiroAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our Professional Services team at Iron Mountain. This role is pivotal in ensuring the successful continuation of our GDS solution portfolio, nurturing customers' digital transformation, and aligning with their digital strategy.Key ResponsibilitiesAssist customers in...
-
Customer Success Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroAbout the Role:As a Customer Success Account Manager at Microsoft, you will play a critical role in empowering customers to accelerate business value through differentiated customer experiences that leverage our products, services, and partnerships.Key Responsibilities:Customer Relationship Management:Build and coach others on customer, partner, and internal...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Software Ag Tempo inteiroAbout the RoleAs a Customer Success Manager at Software AG, you will play a critical role in ensuring the ongoing adoption and success of our customers in the Aris business unit. This position requires a strong understanding of customer needs and a proven ability to drive business growth through strategic planning and execution.Key ResponsibilitiesManage...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Reesmarx Tempo inteiroAbout the RoleReesmarx is seeking an experienced Customer Enablement Manager to drive the successful implementation of our mobile defense solution for new customers in the Latin America region.Key ResponsibilitiesDevelop and execute a customer onboarding strategy to ensure seamless implementation of our solution.Provide training and support to customers to...
-
Customer Success Strategist
2 semanas atrás
São Paulo, São Paulo, Brasil Appnext Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Appnext.Key Responsibilities:Develop and execute customer success strategies to drive business growth and retention.Collaborate with cross-functional teams to identify and address customer needs and pain points.Provide exceptional customer support and ensure timely...
-
Portfolio Success Manager
Há 22 horas
São Paulo, São Paulo, Brasil ServiceNow Tempo inteiro{"title": "Portfolio Success Manager", "description": "Job SummaryWe are seeking a skilled Portfolio Success Manager to join our team at ServiceNow. As a Portfolio Success Manager, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have...
-
Portfolio Success Manager
Há 4 dias
São Paulo, São Paulo, Brasil ServiceNow Tempo inteiroJob Title: Portfolio Success Manager About the Role: As a Portfolio Success Manager at ServiceNow, you will play a critical role in driving customer success and adoption of our products. You will be responsible for overseeing a portfolio of customers, understanding their needs and challenges, and providing prescriptive guidance to help them achieve...
-
Customer Success Manager
1 semana atrás
São Paulo, São Paulo, Brasil Amorim Tempo inteiroCustomer Success Role at Amorim Law FirmAmorim Law Firm is a boutique law office and consultancy specializing in International Law, providing international solutions for individuals and businesses who believe in a world without borders.We are seeking a skilled Customer Success professional to join our team and help us deliver exceptional results for our...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Redcloud Tempo inteiroAbout RedCloudRedCloud is a pioneering provider of e-commerce solutions, leveraging AI-powered technology to break down barriers to fair and profitable trade in emerging markets. Our Intelligent Open Commerce Platform connects FMCG brands, distributors, and local merchants on a single, equitable marketplace, empowering them with real-world insights and data...
-
Customer Success Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroJob SummaryThe Customer Success Account Manager position at Microsoft is a key role in ensuring the successful adoption and productive use of our cloud technologies by customers. As a relationship manager, you will be responsible for managing and orchestrating delivery activities within a Microsoft account or set of accounts.Key ResponsibilitiesCustomer...
-
Customer Success Manager
Há 9 horas
São Paulo, São Paulo, Brasil Amorim Tempo inteiro{"h1": "Head of Customer Success", "p": "At Amorim Law Firm, we are seeking a highly skilled and experienced professional to lead our customer success efforts. As the Head of Customer Success, you will play a pivotal role in ensuring our clients' satisfaction and success. Your primary responsibility will be to oversee client engagement, manage team...
-
Customer Success Manager
Há 2 dias
São Paulo, São Paulo, Brasil ISI Markets Tempo inteiroAbout ISI MarketsISI Markets is a global business with a proud 30-year history as a leading provider of data, analysis, and research on high-growth markets. We support our clients by anticipating their needs and providing expert advice and access to the information they require to make informed business decisions.Working with UsOur culture is centered around...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Alpaca Tempo inteiroAbout the Role:As a key member of the Alpaca team, you will play a critical role in driving customer success and growth. You will be responsible for managing relationships with our B2B/enterprise customers, ensuring their satisfaction, retention, and overall success.Key Responsibilities:Customer Relationship Management: Act as the primary contact for...
-
Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Argus Media Tempo inteiroAbout Argus MediaArgus Media is a leading independent media organization that provides price assessments and analysis of international energy and other commodity markets. With a global presence and a team of 1,300 staff, Argus produces bespoke consulting services and industry-leading conferences. The company's data is used by companies in 140 countries to...
Customer Success Manager
3 meses atrás
As a Customer Success Manager, you will be responsible for providing complete support to the customers on value realization, solution engineering and product adoption with the customer's system, retain and grow business by effective customer success management.
What will you do: - Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans) - Develop an intimate understanding of your customers’ businesses, conduct health checks - Develop a network of champions within each account through education, coaching, and strong influencing skills - Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews - Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals - Be an expert on trends and best practices for digital marketing and analytics - Enlighten our customers with insights gleaned from their own data and industry trends - Ensure customers get maximum value by leveraging full platform functionality - Liaison between your customers and all the internal teams - Handle customer concerns with confidence, putting them at ease.
What we are looking for? Must have: - Graduation - B.E (Any stream) / B.Sc (IT) - Overall 4-6 years experience and 2-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting experience - Strong technical aptitude, can confidently project manage a technical project with many moving pieces - Proficiency in English and Portugese
Good to have: - Experience in SaaS - Post-Graduation - MBA – Marketing, PGDM, Diploma courses in Digital Marketing
Measures of Success: - NPS - Retention rate - Product adoption - breadth and depth
Who you will report to:
Director - Customer Success
