ServiceNow Technical Consultants PL/SR
1 semana atrás
Descrição da Empresa:
Ivee Digital Tech - Somos especialistas em tornar operações das empresas mais assertivas e fluídas, com a ServiceNow. Nossa grande missão é automatizar as rotinas corporativas e os fluxos de negócios de ponta a ponta, tornando as atividades mais ágeis e expandindo o uso da ServiceNow em todas as áreas da empresa, como: RH, Jurídico, Qualidade, Compras, Financeiro, entre outras. Desta forma, proporcionando maior escala para os processos, redução de custos e aumento da produtividade.
Descrição da Vaga:
Estamos procurando consultor técnico qualificado para se juntar à nossa equipe de consultores e desenvolvedores. O candidato tem como principal objetivo desempenhar papel na implementação, customização de soluções em ServiceNow de maneira geral.
Responsabilidades:
Gestão e Implementação: Liderar a implementação, configuração e customização de soluções ServiceNow, incluindo Módulos de ITSM, HRSD, Source-to-Pay, CSM entre outros.
Análise e Design: Trabalhar com stakeholders para entender e traduzir requisitos de negócios em soluções técnicas eficientes e escaláveis.
Suporte e Manutenção: Fornecer suporte avançado e resolução de problemas para incidentes e solicitações relacionados ao ServiceNow.
Documentação: Criar e manter documentação detalhada sobre configurações, processos e fluxos de trabalho no ServiceNow.
Melhoria Contínua: Identificar oportunidades para melhorar processos e sistemas existentes e propor soluções inovadoras.
Treinamento e Suporte: Treinar e orientar membros da equipe e usuários finais sobre a plataforma ServiceNow e melhores práticas, perfil de multiplicador.
Atualizações e Releases: Gerenciar e aplicar atualizações e releases na plataforma, garantindo a continuidade dos serviços e a integração com outras ferramentas.
Requisitos:
Experiência: Mínimo de 3 anos de experiência trabalhando com a plataforma ServiceNow, incluindo desenvolvimento e administração. Ter participado de no mínimo 3 projetos passando por todas as fases do mesmo, desde sua concepção até Go-Live.
Certificações: CSA, CAD e/ou alguma CIS
Conhecimento Técnico: Proficiência em JavaScript, HTML, CSS, AngulasJS e outras tecnologias relevantes; experiência com integração e APIs REST e SOAP.
Habilidades Analíticas: Capacidade de analisar e resolver problemas complexos e fornecer soluções eficazes.
Comunicação: Excelentes habilidades de comunicação verbal e escrita para interagir com stakeholders e fornecer suporte técnico.
Trabalho em Equipe: Capacidade de trabalhar de forma colaborativa em um ambiente dinâmico e de alta pressão.
Educação: Bacharelado em Ciência da Computação, Sistemas de Informação ou áreas correlatas.
Metodologia: Conhecimento em metodologias ágeis e práticas DevOps.
Diferenciais:
Experiência prévia em ambientes corporativos complexos.
Controle de Versão: Familiaridade com Git/GitLab.
Inglês Técnico: Conhecimento para leitura e entendimento de documentação
Benefícios:
Salário competitivo no modelo PJ.
Férias remunerada.
Flexibilidade na modalidade de trabalho.
Oportunidades de crescimento e desenvolvimento profissional sólido e acelerado.
Ambiente de trabalho colaborativo e inovador.
Sistema de recompensas e engajamento interno.
Reembolso de Certificações.
Enviar CV atualizado, assim como pretensão salarial na modalidade PJ, para rh arroba iv2 ponto com ponto br.
Salário:
A combinar
Cargo:
Analista de Service Now
Empresa:
Grupo iv2
Empresa atua com tecnologia da informação.
Ramo:
Informática/ Tecnologia
(FB)
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