Infrastructure Support Specialist

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Infrastructure Support Specialist who wants to learn and transform his career.

Mandatory Skills (3 to max 5):

Support and improve the IT network within manufacturing and pharmacies, using reliable technology within a highly regulated environment.

Provide support in case of problems that originate or link to the network.

Desirable Skills:

• Provides troubleshooting and maintenance as needed for client systems, printers and communications links to ensure operational availability
• Conduct day-to-day system administration of the hardware and software
• Install client hardware and software per standardized documentation
• Manage user account creation and termination
• Builds, configures, and troubleshoots software and hardware enhancements, application deployments and infrastructure upgrades
• Troubleshoot basic networks issues
• Aware of and comply with the change management work instruction.
• Works with functional leadership to develop the framework of established operating procedures to implement new or updated technologies to the operating system platforms of the business, within legal and company rules
• Complete all planned Quality & Compliance training within the defined deadlines
• Responsible for data integrity of the system inventory, as applicable
• Responsible for validation of all GxP relevant applications and maintaining their validated state

Key Responsibilities:

• BSc Degree in Information Systems, Computer Science or related technical discipline or equivalent
• Minimum five years IT experience supporting software and hardware of Windows clients
• ITIL & Microsoft certified
• Knowledge and experience with Microsoft 7 / 10
• Systems deployment, administration, performance tuning, and monitoring
• Experience with incident, problem, change or configuration management
• Experience with IT service management
• Knowledge and experience with Windows Server 2016 / 2019 / 2022, VMware ESXi & vSphere is an advantage
• Knowledge and experience Process management
• Experience in a GxP controlled environment
• Awareness of and ability to deliver compliance requirements
• Portuguese and English written and verbal communication skills.

Key Words:

Being an enthusiastic and customer-oriented IT professional who is looking for an informal working environment in which you can learn new things and where you can make an important contribution to the team.

Being able to work in a (project)team as well as individual contributor

Being enterprising and proactive; you can think out of the box.

Helicopter view

Influencing skills

Available full-time (40 hours a week).

Analytic

Creative

Technical problem solver

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What do we offer?

• TCS Benefits – Brazil:
• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
• Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
• At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

#Buildingonbelief

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