Desktop Support Technician
3 semanas atrás
Req ID:
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).
Ter conhecimento prático de uma habilidade técnica.
Trabalhar em atividades rotineiras e não rotineiras.
Lidar com atividades rotineiras e problemas, encaminhando questões complexas ou inesperadas para funcionários de nível superior para assistência.
Interagir regularmente com clientes e gerenciamento de primeira linha
Operar um ou mais sistemas de computador complexos e todos os equipamentos periféricos associados.
Monitorar o desempenho de sistemas utilizando ferramentas de suporte de software.
Garantir que os procedimentos operacionais de emergência sejam mantidos.
Fazer interface com clientes e grupos de suporte apropriados para resolver problemas complexos.
Dependendo da atribuição, pode lidar com suporte de hardware ou software para equipamentos de data center associados.
Capacidade comprovada de desenvolver relacionamentos comerciais e comunicar-se de maneira eficaz com a comunidade de usuários.
Habilidades sólidas de solução de problemas
Conhecimento de instalações, atualizações, técnicas, ferramentas e equipamentos.
Seguir instruções da liderança e colaborar com colegas de trabalho
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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