Billing and Customer Support Specialist
3 semanas atrás
🌎 Location: Latin America (remote)🕡 Working hours: 9:00 AM to 5:30 PM CST💰Salary : 1300 - 1600 USDOverviewWe’re looking for a Billing & Customer Support Specialist 💼 to join our team In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys 🌍The ideal candidate is compassionate, detail-oriented, and reliable, with a background in accounting 📊, experience in customer support 🎧, and sensitivity to the unique needs of immigration-related matters ✨.✨Key Responsibilities:- Manage and follow up on pending invoices, outstanding balances, and payment reminders for clients.- Provide constant support and assistance to clients with billing inquiries and financial obligations, ensuring deadlines are met.- Maintain accurate records of billing transactions and client communications.- Collaborate with organizations offering loans to assist clients in financial planning.- Leverage technology to enhance the billing process, including the use of case management software.- Communicate effectively with clients in both Spanish and English, understanding their unique challenges and providing empathetic support.- Act as a liaison between clients and our firm, ensuring clear communication and resolution of any billing issues.✨Requirements:- Bilingual proficiency in Spanish and English.- 3 years in accounting, particularly in billing, accounts payable, and accounts receivable. - Previous experience in a professional office environment, ideally in customer support roles. - Excellent organizational skills and attention to detail.- Strong interpersonal skills with the ability to handle sensitive client interactions with empathy and professionalism.- Tech-savvy with experience using Microsoft Excel or similar tools.- A positive attitude to contribute to a supportive work environment.✨ Nice to Have:- Experience in the legal or immigration sector.- Familiarity with MyCase or similar case management software.- Desire to grow within the company and commit to a long-term career.
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Customer Support Specialist
1 dia atrás
Recife, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders.Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist Pt
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Recife, Brasil Crunchequation Tempo inteiroWelcome to CrunchEquation, a consulting firm dedicated to empowering businesses with services that drive success and growth.We specialize in customer support, design, marketing, SEO, and more.We are looking for a Customer Support Specialist with iGaming experience, fluent in Portuguese (PT-PT) and English, to provide exceptional assistance to players,...
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Customer Support Specialist PT
Há 22 horas
Recife, Pernambuco, Brasil CrunchEquation Tempo inteiro R$40.000 - R$60.000 por anoWelcome to CrunchEquation, a consulting firm dedicated to empowering businesses with services that drive success and growth. We specialize in customer support, design, marketing, SEO, and more.We are looking for a Customer Support Specialist with iGaming experience, fluent in Portuguese (PT-PT) and English, to provide exceptional assistance to players,...
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Customer Service/technical Support Specialist
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Recife, Brasil WiseHR Group Tempo inteiro**job description** **Job Title: Customer Service / Technical Support Specialist - Brazil** **Location: Remote - Brazil - Work from home** **Full job description** We are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic team. Experience with technology, android and iOS devices is a...
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Support Specialist
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Recife, Brasil Bebeeadministrative Tempo inteiroThe Administrative Assistant plays a pivotal role in providing seamless support to our team.This dynamic professional will be responsible for coordinating schedules, facilitating communication among internal and external stakeholders, and managing tasks with utmost efficiency.Key Responsibilities:Calendar Management: Organize and maintain up-to-date...
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Senior Customer Retention Specialist
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Recife, Brasil Varsity Tutors Tempo inteiro**Overview**: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Brazil to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...
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Customer Success Specialist
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Senior Player Support Specialist
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Revenue Operations Specialist
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Recife, Brasil SupportYourApp Tempo inteiro**Passionate about the world of video games?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...