
Service Delivery Manager
Há 4 dias
Estamos em busca de um Service Delivery Manager para atuar em um grande cliente do setor automotivo.
Este(a) profissional será responsável por:
Condução das atividades de governança operacional;
Planejamento estratégico e acompanhamento de iniciativas;
Gestão e controle de KPIs e SLAs;
Relacionamento com áreas internas e externas;
Atuação como ponto focal no acompanhamento de entregas, alinhamento de expectativas e suporte em demandas de onboarding de novos parceiros, workloads e iniciativas.
Inglês fluente (oral e escrito);
Experiência comprovada em gestão de serviços, governança e relacionamento com stakeholders;
Forte conhecimento em acompanhamento e análise de indicadores de desempenho (KPIs) e SLAs.
Volkswagen do Brasil São Bernardo do Campo/SP
Modelo híbrido: 3 dias presenciais e 2 dias home office.
Horário: Segunda a Sexta, das 08h às 17h.
Equipamentos fornecidos pelo cliente.
PJ (Pessoa Jurídica)
2 posições em aberto
- Informações enviar CV, Nicole de Morais Gonçalves
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