Travel Assistant

2 semanas atrás


Sao Paulo, Brasil BR 500 Assessoria Tecnica Atene Brazil Tempo inteiro

**About Us**

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries.

With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.
- We commit to delivering a superior service experience to our clients on each and every engagement._

**Opportunity at CIBT**:
We have a dynamic opportunity to be the face of CIBT, working as a dedicated Travel Assistant. Our Assistants are key in providing the best-in-class service to our customers through tailored solutions that meet specific travel needs. Working with this team, you will provide a high touch, white glove service to clients, driving customer satisfaction and acting as a brand ambassador.

As part of our team, you will work with world-class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions.

**As a Travel Assistant, you will**:

- Provide the highest level of service to customers; provide detailed information on available services that align with requirements, assisting the customer in making informed decisions.
- Analyze customer requests and make recommendations based on specific travel needs, ensuring realistic expectations that promote a dedicated customer base.
- Take ownership of the process from start to finish and proactively communicate with customers; resolve issues; adapt communication methods to align with customer needs, work collaboratively across departments to instill customer confidence and build loyalty.
- Proactively engage with customers, providing updates, following up, and informing them of any status changes.
- Be evaluated on quantitative metrics including, but not limited to, number of orders completed, number of orders downgraded, and client satisfaction scores.
- Understand travel document requirements; utilize tools and resources to ensure efficient and timely processing.
- Promote best practices and quality control, follow policies and procedures, and uphold work standards to ensure compliance.
- Work closely with other areas across the business to support ongoing improvements and provide input into strategic and tactical plans that enhance, expand, and improve our overall customer service and the quality of CIBT’s offerings.
- Other duties as assigned.

**REQUIREMENTS**:

- Proficiency with computer software (must be highly proficient with Outlook), aptitude for learning new programs, and commitment to data integrity.
- Ability to handle high volume while maintaining excellent attention to detail.
- Experience in client-facing travel, hospitality, or embassy/consulate relations is highly desirable.
- Previous high-touch case management experience preferred.
- Prior travel industry experience is an asset but not required.
- Intermediate English Skills.


  • Executive Assistant

    3 semanas atrás


    Sao Paulo, Brasil Ventura Tec Tempo inteiro

    **Executive Assistant - US** Our client is a Moving & Delivery company that helps all US residents to build their dreams around the country. As an award winner of the Top 100 Fastest Growing Companies and Best Companies to Work For, their culture is focused on an industry revolution that starts from individuals. We are recruiting an Executive Assistant to...

  • Executive Assistant

    4 semanas atrás


    Sao Paulo, Brasil Sur Tempo inteiro

    We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills...

  • Executive Assistant

    2 semanas atrás


    Sao Paulo, Brasil Fulcrum Digital Tempo inteiro

    **Who are we?** Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we...

  • Executive Assistant

    4 semanas atrás


    Sao Paulo, Brasil ZIM Tempo inteiro

    **We are looking for an Executive Assistant that will handle the following**: - Managing the president agenda and appointments; - Managing business travels; - Administrative support for the president; - Marketing initiatives and events organization; - Reporting and documents control. **Requirements**: - University degree in Business Management or...

  • Executive Assistant

    2 semanas atrás


    Sao Paulo, Brasil Stealth Mode Startup Tempo inteiro

    **Executive Assistant** Want to be part of an exciting, high-growth, stealth startup? We are looking for an organized detail oriented Senior Executive Assistant to Manage the schedules and communications for 2+ executive team members. Job Responsibilities: - Arranging meetings and scheduling appointments as well as organizing travel arrangements -...

  • Assistant House Manager

    1 semana atrás


    Sao Paulo, Brasil Caviar Careers Tempo inteiro

    Home & Travel Position - Accommodation, meals included in package **PURPOSE OF THE ROLE** The Assistant House Manager will manage the interior staff, this includes Butlers, Housekeepers, Pet Care and Childcare staff. The Assistant House Manager must have a general knowledge of the above positions to be able to provide the highest standard of service. The...


  • Sao Paulo, Brasil Eurasia Group Tempo inteiro

    **About Eurasia Group** Eurasia Group is the world's leading global political risk research and consulting firm. By providing information and insight on how political developments move markets, we help clients anticipate and respond to instability and opportunities everywhere they invest or do business. Our expertise includes developed and developing...

  • Executive Assistant

    3 semanas atrás


    Sao Paulo, Brasil Oxitec Tempo inteiro

    **About Us** We are a team of passionate individuals, developing ground-breaking biological solutions to sustainably and safely control insects that spread disease and destroy crops. We do this work to improve lives and livelihoods around the world in the face of growing threats that insects pose to human health and the global food supply. Whilst what we...


  • Sao Paulo, Brasil Mawsu Limited Tempo inteiro

    **Executive & Wellness Assistant** * **Monk Mode** (On-site 14wk/yr)* - Monk Mode 1: Feb 12th, April 2nd - 7 Weeks - Monk Mode 2: Aug 16th, October 3rd - 7 Weeks **Duties & Responsibilities** (~9hr/day, ~50hr/wk)* - *= If on-site_ Work/Executive Assistant: - Data entry - Scheduling meetings - Booking trips and accommodations - Willing to travel often -...

  • Executive Assistant

    3 semanas atrás


    Sao Paulo, Brasil MetaMap Tempo inteiro

    **About the Role** **Responsibilities** - The Executive Assistant must be creative and enjoy working within a fast-paced start-up environment that is mission-driven and results-driven - The ideal individual will have the ability to exercise sound judgment in various situations, with strong written and verbal communication, administrative and organizational...

  • Resource Assistant

    3 semanas atrás


    Sao Paulo, Brasil FieldCore Tempo inteiro

    **Job Summary**: The Resource Assistant will collect and process data through systems. The Resource Assistant will assist supervisors/managers with employee readiness by entering training requests in systems, coordinating travel arrangements, ordering uniforms and/or equipment, and tracking course completions. **Essential Duties & Responsibilities**: -...

  • Executive Assistant

    2 semanas atrás


    Sao Paulo, Brasil Atlas Assistants Tempo inteiro

    We value learning, growth, and the development of world-class assistants, providing a dynamic environment where you'll encounter varied aspects of different industries. **About the Role** As an Executive Assistant at Atlas Assistants, you will work directly with entrepreneurs and business owners, helping them stay organized and prioritized. Your...

  • Executive Assistant Manager

    2 semanas atrás


    Sao Paulo, Brasil RmaisH Tempo inteiro

    Agency The Executive Assistant Manager assists the CEO. He/she provides both Managers with information of all the departments. An Executive Assistant Manager is responsible for keeping a perfect coordination between all departments and controlling their operation with regards to the company’s standards, revenues and controlling costs; We are looking for...

  • Administrative Assistant

    3 semanas atrás


    Sao Paulo, Brasil Tiffany & Co Tempo inteiro

    **Overview**: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 183 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...

  • Administrative Assistant

    2 semanas atrás


    Sao Paulo, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest growing casino in LATAM A great opportunity for an Admin Assistant to join an exciting, growing group of passionate Internet professionals based all around the world. You Will: - Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities - Organize and schedule...

  • Executive Assistant

    1 semana atrás


    Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    **Executive Assistant** At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using...

  • Executive Assistant

    4 semanas atrás


    Sao Paulo, Brasil Roads Consulting Tempo inteiro

    A medical weight loss company (USA based) is looking for a stunning Executive Assistant who supports the CEO and CMO (Chief Medical Officer) in executing their daily and quarterly tasks. The Executive Assistant possesses qualities such as promptness, organization, attention to detail, flexibility, patience, and determination. In this role, you will work...

  • Executive Assistant

    3 semanas atrás


    Sao Paulo, Brasil Ascential Tempo inteiro

    About the role We are looking for an Executive Assistant to join our Top Management team. We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handle multiple tasks and with marked attention to details. Key Responsibilities- Performs highly diverse and complex administrative functions supporting...


  • Sao Paulo, Brasil MSD Tempo inteiro

    The Executive Assistant is responsible for providing comprehensive administrative support and office management for Clinical Research Executive Directors in Brazil and team of Clinical Research Managers and Monitors. The incumbent is responsible for exercising professional judgment in the office, with a strong focus on the awareness of the confidential...

  • Oliver Wyman

    3 semanas atrás


    Sao Paulo, Brasil Oliver Wyman Group Tempo inteiro

    Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize...