Gerente de Customer Experience

Atender beneficiários e/ou potenciais clientes; Realizar chamadas com base nas campanhas ativas; Informar sobre nossas soluções aos estudantes; Auxiliar em demandas gerais do dia-a-dia; Atualizar informações recebidas pelos estudantes; Registrar casos sem soluções e complexos.. Cargo: OPERADOR(A) DE CUSTOMER EXPERIENCE - PORTO ALEGRE | Salario: R$...

**We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** **1. Culture of collaboration**:meet with mentors, make new...

**SUA MISSÃO** A missão do Head de Customer Experience será estruturar experiências incríveis para todos os clientes da empresa, desenvolver times engajados com o sucesso do cliente e melhoria contínua dos processos de resolução de problemas. Acompanhar as metas da área de Operações por meio de métricas, promovendo a interface com as áreas de...

**Requisitos**: Experiência prévia em gestão de equipes; Foco em desenvolvimento de pessoas; Amplo conhecimento de atendimento ao cliente (customer experience); Data driven - Capacidade de fazer gestão baseada em dados; Mindset digital e aberto à inovação; Perfil colaborativo, propositivo e resolutivo; **Responsabilidades**: Liderar pelo exemplo e ser...

About the RoleWe're looking for a highly skilled and customer-focused individual to join our team as a Community Associate. As a Community Associate, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless experience at our centers.Key ResponsibilitiesProvide exceptional customer service to ensure...

About KTO GroupWelcome to KTO Group, a pioneering force in the iGaming industry. Founded in 2018 by Andreas Bardun, our mission is to revolutionize the online gaming experience. At KTO, we're not just a company; we're a game-changer, dedicated to enhancing transparency and player satisfaction in Sportsbook and Online Casino gaming.Our VisionWe're committed...

**Mapear a Jornada do Cliente**: Identificar todos os pontos de contato e interações que o cliente tem com a empresa, desde o momento em que ele conhece a marca até o pós-venda; Criação de um mapa visual que representa cada etapa da jornada; **Analisar a Experiência do Cliente**: Analisar a experiência do cliente em cada ponto de contato,...

Mission Statement:To be the face of Inovo Internet Innovation on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Key Responsibilities:Receive, document and resolve inbound requests from customers, through all our inbound communication channels-voice, WhatsApp, Facebook, Twitter and chat on a daily basis.Key...

Mission StatementTo deliver exceptional customer experiences through our omni-channel customer experience avenues, ensuring that every interaction is a positive one.Key ResponsibilitiesReceive, document, and resolve inbound requests from customers through various communication channels.Utilize problem-solving skills to resolve customer complaints efficiently...

Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Poa Internet. As the face of our company, you will be responsible for providing exceptional customer experience through all our communication channels.Key Responsibilities:Receive, document, and resolve inbound...

Buscamos um profissional para integrar nossa equipe como Customer Experience Jr. Somos uma empresa líder no setor automotivo e temos como objetivo oferecer as melhores soluções para nossos clientes.Principais responsabilidades:- Prestar atendimento aos clientes via telefone,whatsapp e e-mail, identificando suas necessidades e intermediando a tratativa;-...

Buscamos um profissional para integrar nossa equipe como Customer Experience Jr. Somos uma empresa líder no setor automotivo e temos como objetivo oferecer as melhores soluções para nossos clientes.Principais responsabilidades:- Prestar atendimento aos clientes via telefone,whatsapp e e-mail, identificando suas necessidades e intermediando a tratativa;-...

Requisitos:Experiência prévia em gestão de equipes;Foco em desenvolvimento de pessoas;Amplo conhecimento de atendimento ao cliente (customer experience);Data driven - Capacidade de fazer gestão baseada em dados;Mindset digital e aberto à inovação;Perfil colaborativo, propositivo e resolutivo; Responsabilidades:Liderar pelo exemplo e ser o guardião e...

**Role Overview**As a Customer Service Ambassador at IWG, you will be the face of our company and play a crucial role in providing an exceptional customer experience. You will be responsible for managing multiple tasks, providing top-notch service, and ensuring that our customers have a seamless experience.Key Responsibilities:Provide excellent customer...

Se você é uma pessoa que pensa "o seu problema é meu problema e eu vou te ajudar agora!", se motiva impactando positivamente e fazendo a diferença na vida das pessoas, quer contribuir na construção de um mundo colaborativo... então você está no lugar certo! Tem uma oportunidade incrível te esperando no nosso Time de Atendimento. Aqui no Sicredi,...

Job Title: Digital Customer Engagement ManagerAs a Digital Customer Engagement Manager at SAP, you will play a crucial role in delivering exceptional customer experiences for our SAP Cloud customers. This is a unique opportunity to join a dynamic team and contribute to the growth and success of our business unit.Key Responsibilities:Oversee the customer...

Mission Statement for the Role: To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels-voice, WhatsApp, Facebook, twitter and chat on a daily...

Experience a new level of innovation as a UX Manager at Automatic Data Processing, Inc. where you will spearhead the design vision for our next-generation platform.This groundbreaking role requires a seasoned UX leader with a passion for driving strategic design decisions that elevate our customer experience. As a key member of our UX Brazil team, you will...

Unlock Your Potential in a Multicultural EnvironmentAt SupportYourApp, we're passionate about providing exceptional customer support to tech companies around the globe. As a Customer Support Consultant, you'll thrive in a dynamic and inclusive environment where you can grow your skills and achieve challenging goals.Key Responsibilities:Provide top-notch...

We are seeking a highly motivated and customer-focused individual to join our VIP team as a Junior VIP Specialist. In this role, you will play a key part in supporting the VIP team by ensuring that our high-value clients receive exceptional service. You will help maintain and grow relationships with VIP customers, assist in managing personalized campaigns,...