![WEJOY PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Portuguese & Chinese Customer Service
2 semanas atrás
岗位职责:
1、根据规范的操作程序和标准,及时准确地审核葡萄牙语文本、音频等形式的内容。
2、收集、整理、汇总葡萄牙用户生成的违规内容,优化审核标准。
3、收集葡语游戏用户反馈,与客服和公关团队有效协作,持续改善游戏社交环境。
4、处理葡语用户在线遇到的日常咨询和问题,确保及时准确地响应玩家问题,确保玩家满意度。
5、收集、总结、反馈葡萄牙用户的问题和建议。
6、与运营和产品团队合作,维护用户关系。
任职要求:
听说、读、写能力,熟悉葡萄牙风俗习惯,能以汉语为工作语言进行交流。
2、有相关经验者优先,具有优秀的沟通、组织、团队合作能力。
3、对游戏行业有热爱,有较强的用户服务意识,有快速解决问题的能力。
4、责任心强,以团队为导向,积极主动,乐观向上,能服从工作安排。
**Salary**: R$3,500.00 - R$6,000.00 per month
**Language**:
- chinese (preferred)
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