Key Account Manager

3 semanas atrás


Rio de Janeiro, Brasil Yazara Tempo inteiro

Yazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV payments from contactless cards, mobile wallets, and wearables.

About the Role

We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion. The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.

Primary Objectives

- Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
- Expand Market Presence: Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.

Key Responsibilities

1. Client Relationship Management

- Serve as the main point of contact for the existing customer in Brazil.
- Conduct regular (daily/weekly) calls with the client to facilitate effective communication.
- Monitor client satisfaction and address concerns proactively to ensure loyalty.

2. New Business Development

- Build on the foundation established by the sales team to engage with identified prospects in Brazil’s banking and finance sector.
- Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
- Nurture relationships with potential clients and manage them through the sales pipeline.

3. Market Insight and Reporting

- Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
- Provide regular reports to the global sales team on client activities and new business opportunities.
- Share insights from the Brazilian market to influence broader company strategy.

Work Arrangement

- Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
- Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.

Qualifications

- Proven experience in account management within the financial technology sector.
- Previous experience working in the Brazilian market is highly desirable.
- Strong technical communication skills to liaise effectively between clients and internal teams.
- Fluency in Portuguese and English; understanding of Brazilian business culture.
- Ability to travel within Brazil for on-site client support.
- Proactive, solution-oriented mindset with a focus on client satisfaction and growth.

Potential KPIs

- Client satisfaction and retention rate
- Response time to client inquiries
- New business opportunities generated
- Revenue growth from the Brazilian market


  • Key Account Manager

    4 semanas atrás


    Rio de Janeiro, Brasil Recruta Simples Tempo inteiro

    Estamos em busca de um(a) Key Account Manager para fazer parte do nosso time.**Benefícios**: Vale Transporte, Vale Refeição, Vale Alimentação, Assistência Médica, Assistência Odontológica, Seguro de Vida

  • Key Account Manager

    4 semanas atrás


    Rio de Janeiro, Brasil OSM Thome Tempo inteiro

    Key Account Manager - Oil & GasLocation: BrazilEmployment Type: Full-timeAbout the Role:Key Responsibilities:Manage and grow key client accounts within the oil and gas sector.Build strong, long-term relationships with decision-makers and stakeholders.Identify new business opportunities and collaborate with internal teams to deliver tailored solutions.Monitor...

  • Key Account Manager

    Há 5 dias


    Rio de Janeiro, Brasil Goya Global Tempo inteiro

    A Erecruit é uma plataforma global de recrutamento inteligente, de origem canadense, que transforma a maneira como as empresas encontram e contratam talentos. Impulsionada por inteligência artificial e análises avançadas, oferece um matching preciso entre vagas e candidatos, automação de processos e uma experiência superior tanto para recrutadores...

  • Key Account Manager

    Há 7 dias


    Rio de Janeiro, Brasil Kaspersky Lab Tempo inteiro

    A Key Account Manager is responsible for developing, overseeing and executing Enterprise Sales on dedicated territory. The key role in developing and maintaining long-term business relationships with customers. Main responsibilities: Achieve quarterly and annual set targets from Enterprise on NAL Establish and maintain executive level relationships to create...

  • Key Account Manager

    Há 5 dias


    Rio de Janeiro, Brasil Kaspersky Lab Tempo inteiro

    TheKey Account Manager is responsible for developing, overseeing and executing Enterprise Sales from Named Account List (NAL). This is the key role in developing and maintaining long-term business relationships with customers. Main responsibilities: Achieve quarterly and annual set targets from Enterprise on NAL Establish and maintain executive level...

  • Key Account Manager

    Há 5 dias


    Rio de Janeiro, Brasil Kaspersky Lab Tempo inteiro

    The Key Account Manager is responsible for developing, overseeing and executing Enterprise Sales from Named Account List (NAL). This is the key role in developing and maintaining long-term business relationships with customers. Main responsibilities: Achieve quarterly and annual set targets from Enterprise on NAL Establish and maintain executive level...

  • Account Manager

    3 semanas atrás


    Rio de Janeiro, Brasil Page Personnel Tempo inteiro

    Serve as the lead point of contact for all customer account management matters;- Identify upsell, cross-sell, and renewal opportunities.**Sobre nosso cliente**:The Company is a specialized corporate travel agency.**Descrição**:- Serve as the lead point of contact for all customer account management matters;- Build and maintain strong, long-lasting client...

  • Key Account Manager

    Há 4 dias


    Rio de Janeiro, Brasil Pyou Tempo inteiro

    Confira abaixo mais detalhes sobre a oportunidade e sobre a empresa: Nosso cliente é uma empresa multinacional europeia do segmento de alimentos e bebidas que opera internacionalmente em 70 países e atualmente busca uma pessoa para atuar como Key Account Manager para desenvolver vendas em todo estado do Rio de Janeiro. **Em seu dia a dia você...

  • Key Account Manager

    1 semana atrás


    Rio de Janeiro, Brasil Kaspersky Lab Tempo inteiro

    TheKey Account Manager is responsible for developing, overseeing, and executing enterprise sales within the assigned territory. The role focuses on building and maintaining long-term business relationships with customers to drive revenue growth and achieve sales targets. Key Responsibilities: Achieve quarterly and annual sales targets for Enterprise on NAL....

  • Key Account Manager

    Há 16 horas


    Rio de Janeiro, Brasil Shell Tempo inteiro

    **The Role**: **Company description** As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and...